Location: Lititz,PA, USA
The Internal Coordinator will be responsible for all aspects of the photo room return process. They will evaluate all items that are ready for return through the Lititz studio to determine ideal return location, minimum cost compliance, item condition clarity, and general RA creation. The coordinator will also be responsible for communication with local operations teams to provide location destination information for return shipping. This individual will be the main point of contact for all photo RA processing related tasks and questions.
Responsibilities:
* Collaborate with the Lititz production team on return ready items
* Evaluate items at hand to determine ideal return location
* Utilize internal admin system to match return items to order
* Independently makes decisions on item return eligibility
* Create RA's specific to the return eligible items
* Prepare shipment for return
* Collaborate with local distribution center team to provide clear information on destination of items being shipped
* Collaborate with all Reverse Logistics team members to ensure ideal resolution for all items returned
Requirements:
* Ambition to learn and grow
* An internal drive to succeed
* Ability to work on a team and independently
* An entrepreneurial spirit
* Critical thinking and problem-solving skills
* Excellent verbal and written communication
* Innovative and able to challenge the status quo while using EQ and DiSC communication skills in a professional manner