Location: Cottage Grove,WI, USA
Description
Position Overview:
Under the direction of the Strategic Accounts Sales & Support Manager, the International Accounts Coordinator is someone who performs and oversees a variety of account coordinating duties in accordance with company policies and procedures. This is a non-supervisory position.
Responsibilities:
Collaborate with the Strategic Accounts Sales & Support Manager along with other stakeholders to manage:
* Coordinating products from several manufacturers for international shipments.
* Organize and maintain meticulous records for each shipment including but not limited to providing copies of BOLS, purchase orders, and commercial invoices.
* Ability to communicate and follow up with stakeholders from various Johnson Health Tech SBU's.
* Track opening dates and communicate any delays to senior managers
* Become an additional contact for the outside sales team and internal departments relating to international shipments.
* Work closely with sales, warehouse, logistics, and other departments to ensure seamless experience for customer.
* Create SOPs to document processes to run the business efficiently and effectively
Follow the order management process:
* Manage international sales needs from order entry to shipment of product, to meet customer requirements and expectations
* Maintain shared documents and calendars
General Sales Support
* Assist and complete special projects as required
* Communicate effectively and often with sales team, customers and all internal departments
Maintain Work Practices:
* All paperwork and database entries filled out completely and accurately
* Maintain work area to 5S standards as posted in work area
* Maintains a professional image by projecting a positive and professional demeanor to all internal and external contacts
Marginal Job Functions:
* Follow all related SOP's
* Other duties and responsibilities as required or assigned
Requirements
Education:
* Associate degree or combination of equivalent of education and experience required.
Skills/Experience:
* Minimum of 1-2 years in position of similar office or sales experience in coordinating multiple tasks and information flow within a customer and/or sales environment required
* 1 - 3 years of experience in Administrative Sales support preferred.
* Experience directly related to sales, supply chain or operations preferred.
* Understanding of manufacturing processes, supply chain management and logistics a plus.
* Strong Microsoft Excel skills (pivot table, v-lookup, filters)
* Strong multi-tasking, prioritization, and organization skills
* Aptitude for self-management, taking initiative and problem solving
* Able to pro-actively and effectively presents ideas and information
Other Requirements:
* Proficient in Excel, Word, PowerPoint, Outlook, Teams, SharePoint.
* SAP experience, Microsoft CRM preferred
Benefits:
We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:
* Health & Dental Insurance
* Company paid Life Insurance
* 401(k)
* Paid Time Off benefits
* Product discounts
* Wellness programs
EOE/M/W/Vet/Disability
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