Location: Houston,TX, USA
GENERAL PURPOSE OF THE JOB
Responsible for quoting, monitoring, and coordinating international shipments (air/ocean import/export) from pick-up through to delivery. Controls import/export activities on a day-to-day basis. Develops and maintains relationships with brokers and key suppliers resolving concerns among other aspects of Workstrings operation.
ESSENTIAL DUTIES AND RESPONSIBLITIES
* Deals directly with customs brokers to ensure the most economical method is chosen while meeting WSI customers' expectations when moving cargo throughout the world.
* Prepares documents necessary to complete export, import and customs clearance process.
* Track and trace cargo as necessary to insure proper movement and delivery.
* Review quotations and invoices from brokers ensuring proper and correct billing reflects the service provided
* Coordinate shipping and receiving through international customer correspondence
* Communicate & correspond with other WSI store globally for client satisfaction and ensure excellent service execution.
* Provide shop operations and transportation personnel direction regarding items for shipping and receiving
* Interact with accounting personnel regarding accounts receivable and accounts payable as necessary for the project
* Update dispatchers, operations managers and inventory control personnel of significant events
* Follow and adhere to QA/HSE policies and procedures
* The above statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified; nothing restricts the company's right to change, assign, or reassign duties and responsibilities at any time or for any reason
EDUCATION AND EXPERIENCE
* High school diploma or GED required.
* Minimum 4 years related experience.
* Minimum 3 years industry experience preferred.
TECHNICAL SKILLS AND BEHAVIORAL ABILITIES
* Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.
* Excellent communication and customer service skills
* Strong organizational skills are required, due to the high volume and demands of the position.
* Strong knowledge of Microsoft word and excel.
* Excellent client service skills.
* The ability to work in a fast-paced environment.
* Must have strong verbal and written communication skills.
* Ability to handle pressure and responsibility in a fast-paced environment, in a timely and effective manner.