King O'Rourke Cadillac Buick GMC located on 756 Smithtown Bypass in Smithtown NY, is seeking to hire an Internet BDC representative with a strong focus on data mining Service customers for new & preowned vehicle sales. The King family has represented the American brand for 40 years!WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Great opportunity for advancement, top pay and best pay plan offered.View our Careers Page here to see what it's like to work at King O'Rourke Auto Group!Responsibilities:
- Promote and seek out opportunities to deliver a top-notch customer experience
- Interact with customers to identify their individual needs and opportunities for new/used vehicle sales
- Answer inbound calls, set appointments, assist customers as necessary
- Daily outbound call campaigns to set appointments for Sales Department (service customers in need of new vehicle, out of warrantee, declination of services, etc.)
- Coordinating appointments via phone, text and email.
- Work closely with the BDC Manager and other BDC sales personnel to ensure sales or service lead opportunities are accounted for and appropriate notes are made in the CRM
- Stay informed about new products, features, accessories, etc., and their benefits to customers
- Complete product and sales/service training as requested by BDC
- Track all activity in the CRM (Customer Relations Management) Tool
- Must be able to prioritize your day and multi-task
Benefits:
- Aggressive pay plan including monthly spiffs.
- 401k Plan with matched dollars
- Health & dental benefits
- Paid time-off, Paid holidays, Paid vacation, etc.
- Quarterly bonuses available
- Company discounts & more
Requirements:
- Typing Skills
- Outstanding communication skills - verbal and written
- Professional appearance and work ethic
- Great attitude with a high energy personality
- Superior customer service skills
- Remarkable phone & listening skills and follow up.
- You must be self-motivated, driven, reliable individual who can multi-task and keep up in an exciting, fast paced environment.
Pay range: $40,000-$60,000We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.[Company Name] is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.