Department: Online Sales Location: Des Moines, IA Hours: Monday through Friday, 8:00 AM to 5:00 PM PRIMARY PURPOSE: The primary responsibility for this position is to complete data entry into our inventory system for online sales. This position will also assist with other inventory tasks in support of the team, as well as frequent interactions with customers over the phone. WHY HOUSBY: Housby, a family-owned business for over 50 years, offers a flexible environment, a competitive benefits and compensation package, and most importantly, a culture that promotes growth along with celebrating success. Here at Housby we realize that our greatest asset remains our employees, and we are committed to developing and promoting our talented individuals to support our future leadership needs. EXPECTATIONS: Essential Duties include the following. Other duties may be assigned.
- Complete data entry.
- Answer incoming phone calls.
- Assist first time buyers with online registration and be a resource to provide answers for other frequently asked questions.
- Assist the Inventory Lead with photo processing for online sales, including, proofing of photos, numbering, resizing, and completing touch ups.
- Expected to learn and perform File Maker based Inventory System.
- Assist with after sales reporting.
- Focus on repetition, details, and proof reading.
- Function in accordance with established standards, procedures, and applicable laws.
- Maintain a professional image at all times.
- Expected to follow the Company's safety rules and safety policies.
SKILLS & EXPERIENCE:
- Excellent customer service experience.
- Accuracy and strong attention to detail.
- Ability to multi-task and prioritize tasks when necessary.
- Exceptional verbal and written communication skills.
- Willingness to learn and help out in other areas of the team, when needed.
- Balance of quality and quantity of work completed.
- Valid driver's license and dependable transportation.
- Proficient in Microsoft Office Excel
EDUCATION:
- High School Diploma or GED required.
PHYSICAL DEMANDS:
- Oral communication over the phone and in person.
- Ability to view a computer monitor.
- Sitting for extended periods of time.
- Alpha/numeric keyboarding
COMPENSATION:
- Competitive Hourly Rate
- Full Benefits including medical, dental, vision, life insurance, 401(k) with company match, and more!
- 120 Hours of PTO after your first full year of employment.
- 9 Paid Holidays (including your birthday off)
- Paid Childbirth and Parental Leave
- Energetic and transparent work environment and great company culture.
- Ongoing training, and professional development opportunities.
Housby is an Equal Opportunity Employer.