Overview:
To facilitate the movement of inventory of medical supplies and equipment and complete their timely delivery. This includes the specific patient-care and departmental-support materials and/or equipment, subject to customer need. Embodies the Memorial Health Values of Safety, Integrity, Quality, and Stewardship that support our mission and vision.
Qualifications:
Education:
High school graduate or equivalent preferred
Licensure/Certification/Registry:
N/A
Experience:
2 years or more of experience in the Inventory Control Clerk role or similar role at another organization
Previous experience with customer service, inventory control, or medical products and equipment is preferred.
Required experience with Microsoft Excel Required proficiency with Material Management Software (Lawson)
Other Knowledge/Skills/Abilities:
Possesses good math and keyboarding skills.
Practice good verbal, non-verbal, and written communication skills.
Should be able to consistently conduct behavior in a controlled and professional manner that leads to good working relationships with co-workers, customers, patients, and visitors.
Possesses the ability to regularly lift, push, and pull up to 50 pounds and safely operate material handling equipment including larger transport carts.
Be able to stay on feet for extended periods and walk extended distances.
Be able to work under stress to provide maximum customer-service levels.
Demonstrates the ability to work autonomously while completing multiple responsibilities simultaneously.
May have contact with needles, sharp instruments, or other puncture-causing items.
Possible external and internal irritants such as cleaning agents, solutions, or gasses and may be exposed to infectious materials.
Behavior should be as follows:
Conduct self in a cooperative and considerate manner, being mindful of patient/visitor/customer needs and impressions and affiliate department needs, impressions, policies, and procedures.
Observe and practice good Guest Relations skills.
Participate as a team member in achieving affiliate and department goals and objectives.
Act as a positive, cooperative department representative.
Responsibilities:
Works with user departments on issues involving par locations, inventory levels and specific inventory and data needs. Determines the root cause(s) of inventory problems and recommends permanent fixes for improvement. Will be called upon to serve as informal leader during absence of on-site leadership. Knowledge of other department processes is required. May be called on to be a trainer when needed. Utilizes an electronic materials management inventory system to review, analyze, and monitor inventory levels. Performs in the role of a Super User for the Lawson Materials Management System Works on Special Projects to help other departments with their inventory processes and technology involving materials management including teams in Surgery/Sterile Processing. Medical Imaging, Lab and others, Embodies the Memorial Health Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values: - SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others.
- COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude.
- QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
- EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays.
Assesses, establishes, and maintains the appropriate inventory levels based on item turnover, lead-time, review period, order quantity, and safety stock for all Inventory and Par Locations,. Periodically reviews and adjusts inventory levels based on usage, trends, and future needs. Identifies inventory items exceeding established hold times and works with departmental management and/or staff to determine applicable use, retention, disposal or obsolescence of affected items. Analyzes and determines the impact of inventory retention, turnover, and replenishment. Uses software spreadsheets to calculate associated costs and impact to affected departments. Tracks and trends turnover rates. Works closely with other areas of the Supply Chain to remove surplus items, by returning to vendors or issue to other affiliates. Reviews items and examines space capacity to determine the best accommodation of items in the most efficient location within the supply chain. Conducts assessment and analytical studies related to inventory management, such as stock room layout, special equipment, storage needs and allocation, and material handling methods and procedures. Serves as a coordinator for the annual physical inventory. Has responsibility for continuously improving Inventory Turnover. Will be called upon to help other departments with their fiscal year-end inventories. Develops and produces a variety of statistical and data analysis reports for management. Serves as a back-up for other areas within the department, especially during times of special needs or staff absences. Handles and transports floor-stock medications from Pharmacy to procedural area per the Medication Handling, Security and Access by Non-license Staff Policy and Procedure. Performs other related work as required or requested. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.