Outerspace is a new type of Ops Center. We come from the brand side and have built and led operations for companies like Steve Madden, Prada and Nice Laundry. We leverage the latest technology to support our high growth brands and their daily operations. Outerspace provides a number of services including, but not limited to, warehousing and fulfillment, customization and light manufacturing, and product photography. We are seeking a highly motivated and dedicated fulfillment center Inventory Control Team Lead to join our growing team. The Inventory Control Team Lead will facilitate smooth and seamless operations, and oversee warehouse performance, efficiencies, safety, strategic planning, and projects. They will be responsible for developing a strong team to ensure optimization of people and technology to deliver quality services to our clients and customers.A successful candidate has the ability to inspire a shared vision and motivate a team. They will have the demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups of people. The candidate must have the proven ability to apply sound business judgment to establish and accomplish goals, and navigate ambiguity, working in an entrepreneurial environment.Responsibilities:
- Manage and lead effective and cohesive inventory teams across multiple brands
- Lead, develop, and motivate direct reports ensuring continuous improvement through regular team sessions
- Assist in the modification and development of the company's inventory management system, to improve upon and add functionality required for more efficient and accurate operations
- Plan, manage, and deliver stock-taking activities including PI, stock adjustments, and cycle counting
- Review all Cycle Count results and implement corrective actions/best practices
- Research inventory discrepancies and root cause analysis for adjustments, archiving relevant records
- Ensure adequate control and review protocols for all stock movements
- Assist management in the development and implementation of system enhancements
- Partner closely with Floor Operations team (Inbound, Outbound, Returns) to ensure that established SOPs are followed
- Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance
- Review all stock adjustments to ensure that they are timely submitted and approved by the applicable stakeholders
- Develop reporting capabilities to ensure stock movements are timely reviewed, received, and controlled
- Review and audit merchandise transfers
- Ensure stock adjustments are reflected timely and accurately through their processing in WMS
- Follow up and review the implementation of adequate procedures and controls for returns and merchandise movements
- Performs other duties as assigned
Safety:
- Ensure work areas are safe to operate in
- Daily safety walks, callouts, and observations
- Coach on poor safety behaviors and encouraging good safety practices
- Maintain cleanliness and housekeeping of work areas
- Comply with all OSHA and warehouse safety rules and guidelines
People Management:
- Communicate and engage with teammates, supervisors, and managers daily
- Training, coaching and mentoring associates
- Maintain daily attendance of associates, including timeclock adherence
- Ensure associate compliance with all company rules, policies and guidelines
- Escalating complex issues and interpersonal conflicts to supervisors and managers
Qualifications and Education Requirements:
- High school diploma or GED required
- Bachelor's Degree in Supply Chain, Business Operations or related field preferred
- 1-2 years of warehousing experience including, but not limited to, retail distribution, logistics, warehouse operations and transportation management
- Strong written, verbal and interpersonal communication skills
- Proven time management skills with the ability to respond to time critical issues
- Ability to drive continuous improvement, provide accurate reporting, and utilize data
- Strong organizational skills and attention to detail
- Demonstrated understanding of warehouse management systems
- Ability to work under pressure with tight deadlines
- Proficient in Excel
- Bilingual Spanish a plus, but not required
Physical Requirements
- Ability to push, pull, lift up to 25 lbs
- Ability to walk, stand, bend, stoop for extended periods of time