Investigative Agent
: Job Details :

The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking an Investigative Agent to investigate Major Unusual Incidents (MUIs) involving individuals with disabilities, and to conduct all related follow up in accordance with requirements specified in state rules and Board policies and procedures. The nature of work will include, but is not limited to the following:

• Conduct investigations of assigned MUIs as prescribed by State rules and Board policies and procedures. Conduct investigations of other incidents assigned by the MUI manager and/or MUI Intake coordinator.
• Take actions, as necessary, to protect the health and safety of consumers identified as being at risk as a result of an MUI.
• Maintain a record for each assigned MUI that documents all investigation activities and supports case findings.
• Complete a written investigation report, investigation summary, and other reports/documents as required by State rules and Board policies and procedures for every assigned MUI.
• Complete all investigations, investigation reports, and other documents within timeframes prescribed by State rules.
• Develop and maintain professional and collaborative relationships with providers, law enforcement agencies and others as necessary.
• Testify on behalf of Cuyahoga DD in case proceedings as necessary.
• Perform Waiver administration activities as they relate to the position. Document activities in a manner consistent with the Ohio Department of Developmental Disabilities (DODD) requirements.

PERSONAL CONTACTS: Will have contact with provider agencies, other Cuyahoga DD staff, individuals we support, families of individuals, law enforcement officials, and staff of Department of Children and Family Services.

UNUSUAL WORKING CONDITIONS: May be required to respond outside of the Cuyahoga DD normal business hours.

ESSENTIAL KNOWLEDGE AND ABILITIES:

Knowledge of:

• State of Ohio and Cuyahoga DD MUI rules, regulations, policies and procedures.
• Investigation techniques, rules of evidence and statutory responsibilities.
• Indicators of abuse and neglect and consumer mistreatment.
• Developmental disabilities and the comprehension and communication abilities of persons with disabilities.

Ability to:

• Interview with competence and understanding.
• Write complete and objective reports concisely and with clarity.
• Effectively communicate orally.
• Organize work and manage time.
• Work effectively and cooperatively with others.

SALARY & BENEFITS: The Cuyahoga County Board of DD is a mission-driven organization. Attracting, retaining, and developing great talent is fundamental to achieving the Boards mission. We are committed to equal opportunity in all aspects of employment, including the way we compensate our employees. Our Employee Value Proposition (EVP) includes not only pay, but non-cash compensation such as extensive paid time off, flexible work schedules, some remote work opportunities, outstanding healthcare benefits as well as free dental, vision, and life insurance. We also have a fantastic pension plan through the Ohio Public Employees Retirement System. If that wasn't enough, you will have the opportunity to work in an outstanding work environment as part of a multidisciplinary group of professionals.

* SALARY: The starting salaries for our Investigative Agents are covered in a Collective Bargaining Agreement (Union Contract). This agreement takes into consideration not only the education and experience of the applicant but also internal equity for our existing employees. The typical starting salary for a candidate holding a BA degree is $51,385.00. The typical starting salary for a candidate holding a MA degree is $52.927.00. Also, since we are committed to our current employees, internal equity is also a factor when hiring new staff.

If you would like a much more comprehensive look at the benefits package, click to download a pdf with more detailed information.

The Cuyahoga DD recruits and retains outstanding individuals who are committed to our mission of supporting and empowering people with developmental disabilities to live, learn, work and play in the community. We seek to attract diverse staff who desire to inspire, to promote abilities and talents, to foster inclusion in all aspects of community life, and to hold themselves and others to high expectations. We hope you choose to join our team!

Remote Work: Our positions are not remote. There is an onsite expectation for all of our positions. Although we do permit some remote work at home with flexible, hybrid work schedules for some of our positions, we do expect staff to be able to commute to our facilities in Cuyahoga County, Ohio on a regular basis. We have facilities in Parma, Cleveland, and Highland Hills, Ohio. All employees will be based in one of these three cities. We do not currently offer any fully remote positions. All positions come with the expectation that the employee will work onsite at an assigned facility in Cuyahoga County some days each week as directed.

• Bachelors degree in a social service or law enforcement field required.
• Three years experience in social work or conducting criminal or administrative investigations.
• Eligibility for DODD certification with certification occurring within state statute time lines. (May be obtained after hire.)
• Valid state of Ohio driver's license and continued maintenance of excellent driving record.

Application Procedure:

• All applicants must apply ONLINE.
• External applicants are required to upload a resume that shows a detailed work history. This is important because this agency no longer requires that applicants complete an employment application. Therefore, the only way we will be able to review your employment history and ascertain your background and experience is through your resume. You are also welcome to upload a cover letter that outlines your interest in this position.
• Current Cuyahoga DD employees are requird to upload at least a detailed letter of interest that outlines your interest in this position and highlights your qualifications for this position.
• All candidates are asked to create an online profile and you may be asked to answer a series of questions.
• Immediately after applying, you will receive a confirmation of receipt by email. If you do not receive that email, check your spam folder. For any further questions about the application process, see the FAQ link below.

Application Deadline: Open until filled.

Equal Opportunity, Diversity, and Inclusion: The Cuyahoga County Board of DD is committed to treating every individual, family, employee, and applicant with dignity, respect and compassion regardless of a persons sex, ancestry, national original, race, color, age, religion, disability, military or veteran status, sexual orientation, gender identity/gender expression, genetic information, or social, economic or political affiliation.

Compassion, trust, and mutual respect are at the core of our commitment to diversity and inclusion. The Cuyahoga County Board of DD fosters and promotes an inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We know that by bringing diverse individuals and viewpoints together we can collectively and more effectively create opportunities for a better life for the individuals we support. Diversity and inclusion are at the heart of what it means for people with developmental disabilities to live, learn, work, and play in the community.

PRIVACY AND SECURITY NOTICE: By applying for positions with the Cuyahoga County Board of Developmental Disabilities you are accepting that you have reviewed and understand our Applicant Privacy and Security Notice provided by clicking .

- Individuals who may need assistance with the application process should contact Human Resources.

- Questions about the application process? Review answers to our FAQs here:

- All Job tentative offers are made with the understanding that prospective new employees pass a drug test and background check prior to being hired.

Cuyahoga DD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you are a person with a disability or are unable to use or access this site as a result of your disability, you may request a reasonable accommodation by calling 216-###-####.