INVESTIGATOR 3
: Job Details :

DESCRIPTION This recruitment will remain open until October 6, 2024. The agency reserves the right to make a hiring decision at any time after the initial screening date on September 20, 2024. It is in the applicant's best interest to submit materials as soon as possible. OIC CAREER OPPORTUNITY The Office of the Insurance Commissioner's (OIC) Regulatory Investigations Unit is seeking a motivated and qualified individual to fill an Investigator 3 position . This position is assigned to the Legal Affairs Division, located in our Tumwater office. The OIC's mission is to protect consumers, the public interest and our state's economy through fair and efficient regulation of the insurance industry. This position supports the mission by investigating complaints and allegations of insurance law violations. What are we looking for? We're looking for a proactive and team-oriented investigator to join our Company Investigations Unit. You should be driven to protect consumers from illegal activities and have a natural curiosity to ask the right questions and find out if any laws are being violated. What's in it for you? Joining our team, you will learn the important role the Office of the Insurance Commissioner plays in protecting consumers and get to play a significant role in providing that consumer protection to Washingtonians. In the Legal Affairs Division, you will find a great team of investigators who are friendly, hardworking, and eager to assist one another on the complex cases. You will sharpen your investigative analysis skills working on a wide variety of cases ranging from unauthorized insurers to discount plan organizations and pharmacy benefit managers. If you're interested in a dynamic career that protects consumers' interests and promotes a healthy business environment in this state, please apply and become part of our dynamic team. This recruitment may be used to establish a qualified pool of candidates for Investigator 3 vacancies in the next sixty days. This is a Washington General Service position. The monthly salary range for this position is $5,643 - $7,589. AGENCY PROFILE AND VALUES The Office of the Insurance Commissioner (OIC) operates under the direction of the state's Insurance Commissioner, a statewide elected official. Our mission is to provide consumer protection and regulation of the state's insurance industry. With a workforce of approximately 265 employees, we are one of the smaller state agencies in Washington state government and are fortunate to have a stable funding source that does not rely on the state's general fund. Because we are a small agency, you will truly get a chance to understand the 'big picture' of what we do and why we do it. You will also have a chance to get to know your co-workers. We value diversity in the workplace. We challenge our employees to continuously improve the way we do business and to meet and exceed the needs of our customers. To learn more about this agency, we invite you to visit our website at and listen to our employees talk about why they love working here. BENEFITS OF WORKING FOR OIC Washington State offers one of the most competitive benefits packages in the nation. We offer a great selection of health and retirement plans , paid leave, and compensation benefits for you and your family. Additional Benefits: Wellness programs . Dependent care assistance . Washington State Employee Assistance Program . Federal Social Security and Medicare systems. Additional Leave; Leave Sharing , Parental Leave , Family and Medical Leave Act (FMLA) , Leave Without Pay . Deferred Compensation (supplemental retirement plan). Training and development opportunities, including tuition reimbursement. Program for Public Service Loan Forgiveness ( if applicable ) Free parking at our main office in Tumwater. A stable funding source that does not rely on the state's general fund. The fulfillment of public service. Excellent work-life balance. Flexible work schedules and telework opportunities. Commitment to diversity in the workplace and support one another with respect and trust. Free Thurston County Transit public transportation. DUTIES The duties of the position include, but are not limited to: Accurately interpret Revised Codes of Washington (RCWs) and Washington Administrative Codes (WACs) to determine which laws are applicable to the issue(s) being investigated. Independently review the allegation(s) and consult the appropriate statutes to determine the legal elements. Independently plan the investigation to determine the facts of the case and reach a valid conclusion based on these facts. Independently conduct interviews, of subjects, complainants, and witnesses to obtain relevant evidence keyed to the elements of the alleged violation. Independently draft and obtain signed statements from interviewees to memorialize the interviews. Obtain relevant documentary evidence needed to prove or disprove the allegation(s). Independently analyze and interpret documentation for evidentiary value. Make legally defensible conclusions about the allegation based on the evidence gathered, keyed to the elements of the alleged violation. Independently conduct investigations in an objective, unbiased, and ethical manner, while demonstrating integrity and professionalism. QUALIFICATIONS Required Qualifications : Five (5) years of professional experience satisfied by a combination of the following: Degree completion (associate degree 1 year experience, bachelor's degree 2 years' experience, and so forth). Two (2) years as an Investigator 2 with a Washington state government agency or equivalent regulatory compliance (ie., financial examinations or audits). Three (3) years of experience conducting financial examinations and/or audits or investigations of legal violations (“experience” is defined below). Four (4) years of experience conducting financial examinations and/or audits or investigations of legal violations (“experience” is defined below). Five (5) examinations years of experience conducting formal financial examinations and/or audits of companies, inquiries, or investigations of statutory violations. (“experience” is defined below). “Experience” is defined as (a) gathering and analyzing relevant, highly technical data, (b) interpreting and organizing information, (c) applying the facts to legal statutes, and (d) preparing detailed reports with conclusions supported by evidence keyed to legal statutes. Such experience may be gained through the following types of work functions: review, analysis, and evaluation of insurance contracts or forms for compliance with laws and regulations; investigation and resolution of consumer complaints; professional work experience in areas such as regulatory examinations and regulatory compliance; and ability to conduct audit activities, summarize findings, and recommend corrective actions. Additionally, after qualifying by a method above: Basic level MS Word and Outlook skills. Preferred/Desired: Financial examination or audit experience in a regulatory environment. Investigative experience involving the insurance industry or other regulatory compliance. Familiarity with RCW Title 48 and WAC 284. Qualifying investigative experience that was performed within the past three (3) years. Bachelor's degree issued by an accredited college or university. Experience reading, analyzing, and interpreting complex agreements and contracts; especially insurance contracts and agreements. SUPPLEMENTAL INFORMATION How to Apply : Applications for this recruitment will be accepted electronically. Please select the large green apply button at the top of this announcement. If you have not done so previously, you will need to set up an account profile. Please provide three (3) professional references on your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates. The initial screening will be based on the content and completeness of your application and the materials submitted. All information may be verified, and documentation may be required. Your letter of interest should describe how your experience, training and education make you a viable and competitive candidate for this position. Applications with comments such as see attachments or see resume in the supplemental question responses will be considered incomplete. General suggestions for creating a good application: Read the job posting very carefully. Find out as much as you can about the position. Make sure you are very diligent in following all the application instructions. Include all requested documentation. Make sure your application and supplemental question responses address how you meet each of the required and desired qualifications. Carefully read each of the supplemental questions and respond completely to each one. Pay attention to each component of the question, providing examples, and thoroughly describing when and where you achieved the experience. Detail the types of work you performed, the work products, etc., to demonstrate 'how'. Specifically include all your work experiences doing the same or similar work, especially if you reference work in these jobs in describing when/where you gained experience or skills. Make sure your application reflects your best writing. Wage/salary depends on qualifications or state rules of compensation (if currently a state employee). Contact us : For inquiries about this position, please contact Treese Beckett at recruitmentoic.wa.gov . Other Information: This position is represented by the Washington Federation of State Employees (WFSE). State law (RCW 48.02.090[5]) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law. If a degree or other credentials are listed by the candidate, proof will be required at the finalist stage. Candidates are encouraged to pre-plan for this. University degrees must be recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA) or foreign equivalent. If a degree was awarded outside the United States, candidates must provide a credential evaluation report. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. If claiming veteran status, please send your DD 214 to recruitmentoic.wa.gov with DD214_2024-10285 in the subject line. Please do not attach the DD 214 to your application materials. Please black out personally identifiable data such as social security numbers. The Office of Insurance Commissioner is an equal opportunity employer. Auxiliary aides and services are available upon request to individuals with disabilities. Please contact the recruiter listed above. If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) ###-####. For general questions regarding applying for jobs, contact the recruiter or careershelpdes.wa.gov .