Investigator VII
: Job Details :

Job Description: Investigator VII If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! Investigator VII (Long-term Care Regulation) ICF Investigator - Starting Market Rate Salary $79,401.80 As part of a collaborative team of public servants, an Iinvestigator protects residents' health and safety by conducting on-site inspections and investigations, including investigations of abuse, neglect, and exploitation, in Texas intermediate care facilities to assess their compliance with state and federal laws and rules. This position offers a competitive starting salary ; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different facilities within a region and across the state. In this front-line field position, an investigator is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any deficiencies/violations against a facility, remedies to correct those deficiencies, and narrative to support regulatory determinations. See below for additional details on professional qualifications. To watch a brief video showing the vital work long-term care surveyors do every day, please click here: Link Title The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program , which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits , a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas. Essential Job Functions: Under the direction of a program manager, an investigator VII conducts on-site licensure inspections, high priority and complex complaint and incident investigations, and annual comprehensive surveys in ICF facilities to determine compliance with federal and state health and safety regulations. Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve issues or complaints in Texas long-term care facilities. Conducts exit conferences with facility staff regarding findings and can assist in developing a plan to correct deficiencies. Completes inspection or survey reports detailing deficiencies, recommended remedies, and narratives to support regulatory findings. Visits long-term care facilities to verify correction of previously cited regulatory violations. Performs quality assurance reviews of documents prepared by others; for example, publications, assessments, reports. Develops and implements training for field investigators. Participates as a member of other teams within HHSC Long-term Care Regulation, including enforcement and quality assurance. Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities. Knowledge Skills Abilities: Knowledge of acceptable professional standards of individual care. Knowledge, ability, and skill in conducting high-level investigations. Knowledge of state and federal regulations specific to long term care. Skilled in conducting investigations to verify regulatory compliance. Ability to interpret and apply policies, procedures, and regulations. Ability to work independently and make appropriate decisions and regulation-based recommendations. Ability to operate personal computer-based programs and complete data entry and technically correct, error-free reports. Ability to multi-task and track multiple activities with competing priorities. Ability to complete a high-volume, deadline-driven workload. Ability to exercise professional judgment and reach sound decisions. Ability to use the computer for writing reports. Ability to integrate complex regulatory concepts, procedures, and processes. Ability to communicate effectively both orally and in writing. Ability to effectively present information to executive-level management. Registration or Licensure Requirements: Must successfully complete state and federal training and become qualified to conduct surveys independently in the federal intermediate care facility program within the first 12 months of employment. Initial Selection Criteria: •Bachelor's degree from an accredited college or university with a major in public administration, health care administration, hospital administration, business administration, education, psychology, social work, sociology, nursing, medicine or a discipline related to developmental disabilities and/or gerontology, or a related field. •Experience in writing deficiencies/violations and investigation reports. •Experience conducting health care provider or related investigations and in citing deficiencies or determining the outcomes of allegations. •Direct experience with and knowledge of individuals with intellectual or developmental disabilities. Additional Information: Requisition # 608769 Flexibility in work hours is required for this position. The job requires 80% travel, with most travel during the day. However, some overnight, weekend, and statewide travel is required, as well as occasional on-call duties for emergencies or high-priority situations in facilities. Must have reliable transportation. Note: This position is able to work a compressed workweek with options Monday-Thursday, Tuesday-Friday, and Friday-Monday, 10-hour days. In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center at 1-888-###-####. If you are contacted for an interview and need an accommodation to participate in the interview process, please notify the person scheduling the interview. All applicants must pass a fingerprint criminal background check. If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed. HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work. I-9 Form - Click here to download the I-9 form. MOS Code: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but are not limited to: 31B, 31D, EOD, 401, 5819, 7S0X1. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor's Military Crosswalk at HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work. I-9 Form - Click here to download the I-9 form. In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-###-####. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS