Location: Knoxville,TN, USA
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Most Loved Workplace®
Forbes Best-in-State Employer
IT Applications Manager
PRIMARY PURPOSE : To manage activities associated with file transfers, production control, and scheduling in a business environment; to be responsible for management and development activities for a group, section or product; and to be responsible for feasibility studies, time and cost estimates, and the establishment and implementation of applications, systems and programs.
ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
Experience Requirements
4 yr+ Able to lead a fast paced team with daily and project based tasks
4 yr+ Managing a team with defined SLAs on a 24x7 basis
4 yr+ Experience required with IBM Sterling B2Bi, IBM Partner Community Manger, & IBM Partner Engagement Manager
3 yr + Experience required with SFTP, FTPS, & PGP technologies
3 yr+ Experience required in a Linux/AIX environment
2 yr+ Experience with ServiceNow or other major ticketing systems
1 yr Experience with Progress Messageway preferred
Education & Licensing
Bachelor's degree with major in IS or Management required. Major in Information Systems or Management strongly preferred.
Skills & Knowledge
Thorough knowledge of systems and development and project management
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Leadership/management/motivational skills
Strong analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
TAKING CARE OF YOU
Career development and promotional growth opportunities
A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more
Work environment requirements for entry-level opportunities include –
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.
NEXT STEPS
If your application is selected to advance to the next round, you will receive an e-mail notification with instructions and a recruiter will be in touch.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Taking care of people is at the heart of everything we do. Caring counts
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (