IT Applications Support Specialist
: Job Details :

Join Card-Monroe Corp. as a Full Time IT Applications Support Specialist in Greenville, SC, where your technical expertise will be pivotal in driving innovation and enhancing operational efficiency. Experience the thrill of working onsite in a collaborative environment where problem-solving is celebrated, and your contributions directly impact our customer-focused culture.Engage with cutting-edge technologies while being part of a forward-thinking team. Your work will support our high-performance initiatives, making every day dynamic and rewarding. Here, you'll have the opportunity to foster relationships and contribute to projects that prioritize excellence.You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Competitive Salary. If you're ready to make a difference and embrace a fun yet traditional work atmosphere, this role is for you! Don't miss out on the chance to be part of a company that embodies a servant's heart in everything we do.Who are we? An IntroductionWith more than 40 years in business we pride ourselves on being the world leader in tufting technology and most recently a leader in Automation and we're looking for team members to help that statement continue to be true. We offer competitive salary and benefits and a unique culture where we value each individual employee. Please visit our website www.cardmonroe.com to learn more.Your day to day as a IT Applications Support SpecialistAs an IT Applications Support Specialist at Card-Monroe Corp., you will play a crucial role in maintaining the performance and reliability of our Salesforce and Epicor systems. Your responsibilities will include providing technical support and administration, ensuring these critical business applications operate seamlessly. You will engage in troubleshooting and resolving user issues, while also managing Level II helpdesk tasks to enhance user experience.This role requires a proactive approach to system maintenance, allowing you to demonstrate your problem-solving skills and technical expertise in a dynamic manufacturing environment. Your contributions will be essential in driving innovation and supporting our commitment to customer satisfaction and operational excellence.Are you a good fit for this IT Applications Support Specialist job?To excel as an IT Applications Support Specialist at Card-Monroe Corp., candidates should possess a robust technical foundation, ideally supported by a Bachelor's Degree in Information Technology or Computer Science. Proficiency in Salesforce and Epicor Administration is preferred, with relevant certifications enhancing your candidacy. Applicants should have a demonstrated background in Help Desk or Technical Support roles, showcasing their ability to troubleshoot issues effectively and provide exceptional user support.Strong problem-solving skills and a keen attention to detail are essential, as well as the capability to maintain a customer-focused mindset. Excellent communication skills will facilitate collaboration and ensure that user needs are clearly understood and addressed. A proactive approach to system maintenance and a genuine passion for technology will set you apart in this dynamic and innovative environment.Your next stepSo, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!