Salary: $46,655.00 - $55,000.00 Annually Location : Greenwood County, SC Job Type: FTE - Full-Time Job Number: 168874 Agency: Lander University Division: Information Technology Services Opening Date: 09/10/2024 Closing Date: Continuous Class Code:: AM65 Position Number:: 000####### Normal Work Schedule:: Other Pay Band: Band 6 Hiring Range - Min.: $46,655.00 Hiring Range - Max.: $55,000.00 Opening Date: 09/10/2024 EEO Statement: Equal Opportunity Employer Agency Specific Application Procedures:: Applications must be submitted online at www.careers.sc.gov. Receipt of individual applications not acknowledged. See position status at www.lander.edu/hr. Lander University is a tobacco-free campus. All final candidates are subject to successfully completing background requirements. Normal Work Schedule (Other):: University Hours: 8:00am - 5:00pm, Monday - Friday Position Work Hours: 37.5To include some nights and weekends Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions. Job Responsibilities The Office of Information Technology Services (ITS) is seeking a skilled Information Technology Consultant to join our dynamic team, dedicated to delivering exceptional campus-wide technology support. The ideal candidate will play a key role in providing hands-on technology support to faculty, staff, and students at Lander University. This position requires effective collaboration with manager and ITS Team members to securely manage, maintain, deploy, and update computing resources - all while delivering outstanding customer service. The successful candidate will be responsible for adhering to rigorous information security and assurance policies throughout all service interactions. Flexibility to work evenings and weekends is required. Minimum and Additional Requirements High school diploma combined with relevant experience which includes hands-on work with current hardware and software platforms, network communication system installation, operation, troubleshooting, and repair. A degree in a related field may substitute for required experience on a year-for-year basis. Strong technical skills, excellent customer service abilities, and a demonstrated commitment to upholding ethical practices are essential. A valid driver's license and a safe driving record are required. Preferred Qualifications A Bachelor's degree in Computer and Information Systems or related discipline. Additional Comments Expertise in common software applications including the Microsoft Office Suite, Webex, Adobe Creative Cloud, etc. is required. Proficiency with both Windows and macOS computers, Android and iOS mobile platforms, and other equipment used in customer facing and educational settings is necessary. Excellent problem-solving and troubleshooting skills, including experience across a spectrum of consumer to professional-grade IT equipment is required. Familiarity with moderately complex analytical methods and the ITIL framework is highly desirable. Ability to thrive in a fast-paced team environment, manage competing priorities, and provide advice and assistance to both individual customers and small groups are key skills for this position. Strong written and verbal communication skills are essential for interacting effectively with customers, peers, and administrative personnel. Previous experience in a higher education setting is a plus. Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available. 01 Do you have a high school diploma and combined relevant experience?
02 Do you have experience with network communication system installation, operation, troubleshooting, and repair?
03 Where did you hear about this position?
- www.jobs.sc.gov
- Lander Website
- www.gwdtoday.com
- SC Works
- SC Vocational Rehabilitation
- Lander Employee
- Lander Alumni Facebook or LinkedIn
- Other
Required Question