Job DescriptionFirstEnergy at a GlanceWe are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.About the OpportunityThis is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00]As a participant in the Co-op/Intern Professional Development Program, you will be cultivating professional skills and performing professional level work. You won't just be sitting in meetings and shadowing all summer; you'll be actively contributing and doing the same work as other FirstEnergy employees on your team. You'll receive on-the-job training and challenging assignments. You will also be assigned a Supervisor, a Coach/Mentor and a dedicated IT Intern Program Coordinator to help you maximize your learning and growth throughout your summer... and beyond. Internships with FirstEnergy are full-time, paid opportunities spanning 14 weeks. You must be actively enrolled in an accredited university or college About the Corporate Security Technology Specialist The United States has 16 critical infrastructure sectors whose assets, systems, and networks-whether physical or virtual-are deemed so essential that their incapacitation or destruction would severely impact security, national economic security, public health, safety, or a combination of these areas. Almost every industry depends on electric power and fuels, making the protection of the energy infrastructure of vital importance. The Corporate Security group at FirstEnergy provides the operational and governance support necessary for that protection. The Physical Security Technology Specialist at FirstEnergy are responsible for the management, implementation and support of security technology installs and upgrades at: corporate buildings, regional facilities, substations. Assess and recommend security technology solutions to ensure methods and solutions remain current, meet regulatory standards and policies or enhance the security posture. This position is unique as it focuses on the developing the architecture, managing integration and administrator programming of physical security technology software and hardware. Which includes badge readers, security cameras, radar, acoustic ballistic detection, intrusion detection, thermal imaging, and biometrics throughout the entire FirstEnergy footprint. This position's base reporting location will be Akron, OH or Pittsburgh, PA. The position can be worked primarily remotely with frequent field visits throughout FirstEnergy's service territory.Responsibilities of a Corporate Security Technology Specialist Intern:
- Program physical security technology software and hardware including but not limited to: card access control, video management, network infrastructure, radar, acoustic ballistic detection, intrusion detection, thermal imaging, PSIM, and biometrics
- Troubleshoot and resolve security technology and access related issues
- Assess and recommend security technology solutions to ensure FirstEnergy methods and solutions remain current, enable compliance, or enhance security posture
- Support vendors with daily issue resolution and maintenance of all security technology
- Support compliance physical security regulations associated with preventative maintenance & testing, recovery plans, password changes, and vulnerability assessments
- Implement and support technology installations and upgrades at corporate sites such as, regional occupied facilities, substations, control centers, and generation plants
- Demonstrate effective change control to ensure compliance is maintained
- Support the development, implementation, and maintenance of FirstEnergy compliance documents and Corporate Security policies related to physical security technology
- Ensure adherence to documentation and controls over physical security compliance with company policies, as well as NERC, NRC, PJM, TSA, & other regulatory requirements
- Research and interpret regulatory standards and policies to ensure Corporate Security business practices align with compliance requirements
- Utilize FirstEnergy technology (RAAD, Pro-Watch, Salto, ITNow, CATSWeb, Content Navigator, Empower,
- SharePoint)
- Ability and willingness to be available for call-in and after-hours work
- Flexibility to travel to FirstEnergy locations within service territory areas required, could include overnight stays
Applicant Requirements:
- Currently enrolled, full time, in a bachelor's degree program at an accredited university/college with a major in Information Systems Management, Information Technology, Computer Science/Technology, Computer Engineering or other related
- Class Standing - Rising Junior
- Maintain a minimum cumulative GPA of 2.5.
- Must have the ability to work without sponsorship (now or in the future)
Preferred Skills/Experience:
- Written and oral communication skills
- Knowledge/use of Microsoft Office applications
- Knowledge of system troubleshooting and access controls/authorization system administration
- Work management skills; works within established deadlines leveraging guidance when prioritizing multiple assignments
- Teamwork and interpersonal skills to aid in the resolution of compliance and technology issues
Ideal Candidate
- Demonstrates questioning attitude and desire for continuous learning and growth opportunities.
- Has an ability to take independent initiative on tasks to be completed
Your Resume MUST Include:
- Major/Minor/Degree
- GPA
- Anticipated graduation date
Resume Suggestions: We encourage you to include on your resume courses completed relevant to the position you are applying. Additionally, tell us about school projects where you utilized the skills needed for the position. Technology enthusiasts: be sure to describe your tech hobbies and use of technology outside of the classroom on your resume.To Apply:All applicants must create an account on FirstEnergy's Career Opportunities website to be eligible and to apply for this position. IMPORTANT: Information regarding your application or the application process will be sent from a firstenergycorp.com email account. Please check your spam folder or add the firstenergycorp.com domain to your approved contacts or safe senders list.The ability to work remotely within the United States may be available based on business need. This option is not available in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time.