Job Summary:
At Hutton, we live by four words: Lead, Inspire, Respect, Construct. And doing this starts with the people we hire. A Hutton employee thinks first about the team, and that includes more than coworkers. It includes clients, subcontractors and community partners. As an IT Engineer, you'll embody this approach while completing a variety of tasks including, but not limited to, configuring network security, overseeing computer usage, and troubleshooting malfunctions.
Duties/Responsibilities:
Network and Computer Systems
- Maintain and administer computer networks and related computing environments including computer hardware, systems software and applications
- Perform data backups and disaster recovery operations.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems.
- Configure, monitor, and maintain email applications or virus protection software.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
User Support
- Respond to, resolve, and document IT support tickets.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Oversee performance of computer systems.
- Read technical manuals, confer with users, or conduct computer diagnostics to resolve problems or provide additional technical support.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems or appropriate software.
- Develop training materials and procedures, and personally train users in the proper use of hardware or software.
- Maintain security patches and software updates on computers.
- Repair and/or replace computer components, company phones, and mobile devices.
Network Support
- Back up network data.
- Configure security settings or access permissions for groups or individuals.
- Document network support activities.
Computer Systems Analytics
- Test, maintain and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
- Troubleshoot program and system malfunctions to restore normal functionality.
- Consult with management to ensure agreement on system principles.
Other tasks as assigned by the IT director.
Required Knowledge/Skills/Abilities:
- In-depth knowledge of Windows Server 2016+, Microsoft Active Directory, Microsoft Azure and Entra AD, Hyper-V clustering and VMware vSphere, cloud based phone systems, and Office 365 administration.
- Preferred software and systems experience: Veeam, Auvik, Confluence, Microsoft Defender, SonicWall, GoTo Connect, Dell and IBM storage,
- General security principles such as endpoint protection, O365 and cloud application protection, SSO, SAML, and SCIM.
- Network monitoring and alerting, troubleshooting and remediation
- Create and maintain IT environment documentation.
- Ability to break down complex technical terminology to simple, easy to understand information.
- Ability to recognize potential problems using critical thinking skills.
- Able to identify complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Inductive and deductive reasoning.
- Active learner and listener.
- Interpersonal skills.
Education and Experience:
- Bachelor's degree in computer science or technical training equivalent is preferred.
- Must have at least five years of experience.
Benefits:
- Competitive pay.
- 401K retirement savings within two months of employment.
- Paid time off within six months of employment.
- Paid sabbatical.
- Insurance benefits within one month of employment: health, dental, vision, basic & voluntary life, critical illness, accident, flexible spending, and health savings.
- Additional benefits: Financial Peace University Class, tuition reimbursement for employees' children, Hutton clothing exchange, and safety glasses reimbursement.
- Opportunities for on the job training, skills training classes, and career advancement.
Hutton Corporation is an Equal Opportunity Employer
Hutton provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.