IT Help Desk Specialist
: Job Details :


IT Help Desk Specialist

Securitas Electronic Security

Location: Uniontown,OH, USA

Date: 2024-11-15T20:36:26Z

Job Description:

Securitas Technology, (STC) is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world. STC offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

Securitas Technology is looking for an IT Support Specialist based in Uniontown, OH.

Responsibilities/Tasks:

  • Provide technical assistance, diagnostic, and troubleshooting hardware and software issues.
  • Assist with project of various degrees as needed.
  • Provide onsite and remote support for users.
  • Maintain physical inventory and ticket assignment in Service Now.
  • Team oriented and the ability to communicate effectively both orally and in writing with all levels of end users.

Minimum Requirements:

  • High School Diploma or Equivalent required
  • 1-3 years experience within IT preferred
  • Must be detail-oriented and organized with the ability to multi-task
  • Must have effective written and verbal communication skills as well as an ability to effectively communicate with customers as needed
  • Occasional lifting of parts and equipment as needed.

STC offers comprehensive benefits including:

  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional growth opportunities
  • Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Apply Now!

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