IT Helpdesk Technician Tier 1.5 (MSP)
: Job Details :

Wantagh, NY $60,000 - $70,000AboutIT Helpdesk Technician Tier 1.5 (MSP)We are a Managed Services Provider headquartered in Wantagh, NY. By utilizing key partnerships, we combine skills, experience, and knowledge to provide our services nationwide. With over 20 years in operation, we have a robust service offering including Managed IT Services, Remote IT Support, Cybersecurity Services, IT Consulting Services, Cloud Services, Business Continuity, and VoIP Services, just to name a few. If you are looking for a company to grow with for years to come, this is the place for you.Business is booming! We are currently seeking an IT Helpdesk Technician Tier 1.5 (MSP) with previous MSP experience. The IT Helpdesk Technician Tier 1.5 (MSP) must have knowledge of Microsoft server, Active Directory (on prem and/or Azure) and Windows client technologies, Entra/Microsoft 365 Administration, VMware or Hyper-V, network and troubleshooting skills.IT Helpdesk Technician Tier 1.5 (MSP) Technologies and Requirements:Administration and support of Windows Servers versions 2012 through 2022Proficient in VMware ESXi and Hyper-V.Experience with Microsoft 365 and Azure Entra ID (Azure VMs preferred)Intermediate understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, and VLANs.Familiarity with basic firewall concepts and configurations, including access control lists (ACLs), NAT (Network Address Translation), and firewall rule management.Familiarity with ConnectWise or similar PSA/RMM systems.MSP experience requiredIT Helpdesk Technician Tier 1.5 (MSP) Benefits:Health InsurancePTO, Paid HolidaysCertification ReimbursementClear paths to grow into a System or Network Administrator#MH888LocationWantagh, NYSalary$60,000 - $70,000About the CompanyBowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.Location: Wantagh, NYJob ID: BW7924Published Date: September 30, 2024