Why Flexible IT? At Flexible IT, we believe that our success is tied to the growth and fulfillment of the people who work here. As an IT Implementation Specialist, you'll have plenty of opportunities to develop your technical skills and a clear career path for professional growth. Career Growth Opportunities We are committed to nurturing your potential, fostering your passions, and helping you build a fulfilling career. Your career is not just about the work you do - it's about the person you become. Your goals matter to us: Your aspirations are important to us. We are here to listen, guide, and help you achieve your goals. You'll receive regular feedback, performance evaluations, and a roadmap for advancement. Your growth is our priority: We provide training, workshops, and mentoring to help grow your technical skills. Responsibilities:
- Evaluate clients' needs to develop configurations that support their business requirements.
- Design and execute technology implementation plans.
- Implement hardware, software, and cloud-based services for external clients.
- Provide post-implementation end-user support and training for internal support technicians
- Performs problem-solving and assistance on various software applications and hardware systems
- Provide individual instruction and/or training to users on new or updated technologies.
- Maintains and updates record-keeping system; may document projects and maintain user instructions.
- Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts.
- Assists with the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates.
- Assists with research and development initiatives and in the implementation of new technologies.
- Maintains a level of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
Requirements:
- At least 2-4 years of related experience
- Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications
- Knowledge of current technological developments/trends in the area of focus
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Ability to determine computer problems and coordinate hardware, software, and/or network solutions.
- Ability to analyze and resolve basic computer problems.
- Ability to communicate technical guidance and instruction to users on the use of PC and/or mainframe applications and systems.
- Independent and Self-sufficient
Nice to have
- Bachelor's degree in area of technical specialty
- Assist in scoping projects and developing proposals __PRESENT