Job Responsibilities As an IT Manager within the ITS Project Management Office, you will spend approximately 50% of your time managing PMO staff and the remainder of your time managing IT projects, products and / or programs.
- Manage a team of employees who exercises latitude and independence in their assignments including individual objectives, work assignments / prioritization / quality, performance monitoring and appraisals, and development.
- Contribute to the leadership of the PMO in partnership with the PMO Director. Plan, organize, and, implement PMO team strategy. May be asked to make moderate to significant improvements to processes, guidelines or outcomes to enhance the performance of level of the PMO team.
- Direct operations and activities as well as determine priorities and direction of work of your team.
- Participate as a member of the ITS Leadership team.
- Use influence, and active persuasion to gain cooperation of others to support work area and department objectives.
- Influence others outside of the PMO on policies, practices and procedures.
- Lead RIT initiatives; manage IT projects; lead IT programs; oversee IT products, implement and improve ITS services.
- Lead, facilitate, and support change across the University by identifying, evaluating and leading opportunities for innovation and improvement.
*Typical responsibilities are intended to represent the type of tasks required and should not be construed as a comprehensive list of the specific duties and responsibilities of any particular position. Supervisors retain discretion to assign or modify work tasks as needed based on specific job requirements. Additional Details In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-###-#### or email your request to ...@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. How To Apply In order to be considered for this position, you must apply for it at: Click the link for search openings and in the keyword search field, enter the title of the position or the BR number. Required Qualifications Education/Experience
- Bachelor's degree in a related field or equivalent experience.
- 7 years of experience in IT project management, including 3 or more years of experience leading customer facing IT projects (software development and infrastructure).
- 3 years IT program, product and / or managerial experience.
Skills
- Demonstrated experience leading large, cross functional, programs or products
- Excellent written and verbal communication skills
- Ability to present to all levels of the organization
- Excellent interpersonal skills and ability to effectively lead a team
- Strong group facilitation, mediation and conflict resolution skills
- Strong critical thinking, problem solving, risk and issue management skills
- Proven experience in cross-organizational project management, communication, and conflict resolution
- Demonstrated ability to communicate and translate requirements between business and technical teams
Department/College Description Information and Technology Services (ITS) is committed to serving the university's information technology needs. We provide development, maintenance, and support for centralized administrative applications, technology infrastructure, and client computing, as well as support and advice for a wide variety of other information technology needs. Our vision is to be a catalyst driving the success of RIT through fast, flexible and personalized services. What do we believe at RIT? Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. As a member of the RIT community, you'll receive a comprehensive employee benefits package that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few). Job Summary This position is primarily responsible for managing a team within ITS' Project Management Office (PMO). The PMO is responsible for managing projects and programs, overseeing IT products and improving organizational agility.