The Posit ion
Manage & oversee the Automation Technicians & Desktop Support team members, providing direction, coaching/mentoring & support for NNPILP DFP operations. Provide leadership & guidance to direct reports. Responsible for developing super users in the PCS, MES, Historian, Client, & PLC applications for the purpose of providing first-level support to the Operations personnel for these applications. Ensures effective stakeholder management using effective communication & expectation alignment.
- Essential FunctionsIdentify continuous improvement opportunities & implement them in order to maintain & improve process control systems
- Support automation engineer technicians as a coach & mentor on automation projects that involve process control systems
- Provides expert advice on automation-related software licenses & service level agreements
- Support audit s & inspections as SME for process control systems
- Primary lead on automation engineering stakeholder management, actively involving automation technicians to meet stakeholder expectations at all levels across the organization, as well as in Denmark (DK)
- Provide direction & assistance to direct reports in order to meet &/or exceed customer requirements
- Responsible for the completion of the periodic preventive maintenance (PM) plans related to automation & desktop support assets
- Schedule & execute plans in coordination with manufacturing schedules
- Collaborate wit h department leadership wit h oversight of training, development, coaching, performance management, recruitment & employee relations
- Manage, lead & coach direct reports to ensure a high performing collaborative team environment. Provide continuous feedback, structure & accountability to improve team performance
- Drive technical discussions & problem solving
- Create, develop, define & implement dynamic key performance indicators (KPIs) for areas of responsibility
- Ensure automation systems & processes are available, capable & accessible to meet production & business requirements
- Follow all safety & environmental requirements in the performance of duties
- Operate within the quality system
- Support corporate, DFP, local IT & local stakeholder init iatives & projects
- Other accountabilities, as assigned
- QualificationsBachelor's degree in engineering/related technical field required
- Minimum of eight (8) years engineering experience in process-based manufacturing, utilit y &/or packaging systems required
- Windows Operating Systems required
- Manufacturing information systems (Automation & IT ) knowledge as applied wit hin a GxP environment required
- Relational databases (MS SQL, Oracle & Manufacturing Execution Systems [MES]) required
- Automated control systems, related & supporting infrastructure & protocols required
- Proven expertise in mentoring/development, planning/organizing, managing execution & revising the work plan for complex problems solved by cross functional teams preferred
- Ability to relate well to a wide cross section of stakeholders preferred
- Proven expertise, (e.g., project management) in planning/organization & project execution, follow-up & completion preferred