About the Opportunity Join world-class experts in finding answers to our customers' toughest questions as an IT Technologist at Ocean Optics; you will play a central role in the architecture, deployment, and ongoing management of our comprehensive IT infrastructure. This position challenges traditional norms and drives innovation in designing resilient, scalable, and secure technology solutions that align with our strategic objectives. Your expertise will be pivotal in transforming our IT landscape across on-premises, cloud, and hybrid systems, leveraging the latest technologies to enhance our operational efficiency and security posture.
Location Rochester, NY or Orlando, FL
Through a natural curiosity and passion for servicing our customers, the successful candidate will: - Design and implement robust IT solutions across multiple platforms including on-premises, cloud (SaaS, HaaS, IaaS), and hybrid environments, ensuring they meet our rigorous standards for security and reliability.
- Act as a subject matter expert for IT infrastructure, providing advanced support and guidance on complex issues escalated from the Technical Support team.
- Collaborate with senior IT leaders to align technology deployments with organizational strategies, enhancing service delivery across global offices.
- Proactively manage and maintain network appliances, server infrastructures, and data storage solutions, ensuring optimal performance and minimal downtime.
- Lead the development and testing of business continuity and disaster recovery plans, performing regular drills to guarantee readiness.
- Maintain comprehensive documentation of our IT architecture and modifications, supporting consistent standards and knowledge sharing within the IT department.
- Serve as a key escalation point for high-level technical support, offering mentorship and troubleshooting expertise to IT staff.
- Engage with IT vendors to ensure service excellence and compliance with our technical and security specifications.
- Stay ahead of industry trends and technological advancements, recommending and implementing tools and technologies that drive efficiency and competitive advantage.
- Perform other duties as assigned
About the Candidate Our ideal candidate will bring a wealth of broad IT experience and should possess:
- Bachelor's degree or relevant equivalent experience
- 3+ years of experience
- Brings a strong background in managing enterprise IT environments, with expertise in Microsoft ERP systems, including D365 and a solid understanding of network configurations including TCP/IP, DHCP, DNS, VPN, SD-WAN, and more.
- Possesses certifications such as A+, MCSE, CCNA, CISSP, or VCP, or has professional experience that demonstrates equivalent knowledge and skills.
- Exhibits strategic thinking with meticulous attention to detail and a relentless pursuit of excellence in IT service delivery.
- Some lifting required of up to 20 lbs
- High standard of ethics and integrity
About the Company Ocean Optics is an Applied Spectral Knowledge company and a leading provider of optical solutions for researchers and industries, utilizing spectral measurements to expand scientific discovery, reduce waste, and improve quality of life. We combine savvy system design, integration capabilities, and application knowledge to help people solve problems using light measurement. With more than 200 employees worldwide throughout the US, EMEA and APAC, we leverage the wealth of knowledge from a diverse and multidisciplinary team that drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology.
About the Perks Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (www.halma.com), our employees enjoy excellent career development, networking, and advancement opportunities worldwide.
EEO Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Compensation The pay range for this position is $75,000 - $100,000 per year; however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience. #LI-TN2 #LI-Hybrid