Overview:
As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.
The IT Project Manager Digital Marketing is responsible for facilitating the delivery of technical projects within American Heart Associations digital marketing ecosystem needed to accomplish American Heart Association's mission and meet business outcomes. Responsible for following American Heart Association's standard project methodology for tech delivery and ensures outcomes are aligned with the organization's enterprise business strategies, technical architecture, compliance, legal, governance and digital governance points. Responsible for establishing work priorities for and overseeing the efforts of personnel (including consultants or contractors) involved in project-controlled tasks to provide required achievement of an approved projects objectives, including provision of supporting analytics and reporting as appropriate. Also, responsible for escalating issues for resolution and actively communicating to ensure project awareness and engagement from key BT and business leadership.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.
Responsibilities:
- Reviews new requests submitted to Business Technologys digital marketing team. Where applicable, initiates, assigns, plans, and, in some cases, executes, assigned technology initiatives. Oversees the development of initial and revised detailed scope, cost estimations and forecasts of associated resource and scheduling requirements. Provides initial analysis and consultation to determine initiative level of effort and scope. Partners with BT colleagues involved in the Salesforce ecosystem and BT intake process to determine approach for meeting business needs. Structures and monitors project activities to completion to ensure adherence with approach, budget, and scope. Resolves issues and supports project progress through direct interaction with team members between meetings. Develops documentation and deliverables and ensures audit trails are in place for each project.
- Ensures internal customer understanding of and satisfaction with delivery processes. Maintains effective communications with supervisor, business lead and other BT and business leadership to ensure status and issues are known. Identifies, establishes and maintains excellent business relationships with internal and external team members. Ensures follow-up tasks such as after-action reviews are completed with feedback provided to BT leadership for process improvement opportunities as well as coordinated follow-up actions across project managers and application managers for process improvements.
- Leads efficient handling of change management activities: Provides timely information, minimizes issues or obstacles, and facilitates or coordinates appropriate resources. Establishes change control procedures to evaluate and communicate scope changes. Escalates as needed.
- Ensures organizational alignment of technology delivered by understanding, communicating, and addressing enterprise standards and approaches including technical architecture, legal regulations, compliance, and other governance points during project life cycle.
- Manages financial aspects of projects: Tracks utilization of project resources and costs to ensure adherence to project budget estimates as well as required budget reporting. This includes showing project time/costs/resources for the life of project if multi-year. Ensure projects are completed within the assigned and approved budget as previously agreed through project planning or that any necessary changes are approved by VP level or above.
Qualifications:
- Bachelors Degree in Business Administration, Computer Science, Information Systems, related area, or equivalent experience
- Three (3) years of experience with line of business software concepts, systems, and capabilities; specifically in the area of digital marketing
- Three (3) years of experience in project management in business or technology environment
- Ability to work independently
- Ability to explain complex, technical concepts in simple business terms
- Demonstrated competence and success in prior assignments
- Meeting facilitation skills (in-person and virtual)
- Ability to facilitate work in the most efficient manner possible
Preferred Experience:
- Five (5) years of experience with line of business software concepts, systems, and capabilities; specifically in the area of digital marketing
Compensation & Benefits:
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
- Compensation Our goal is to ensure you have a competitive base salary. Thats why we regularly review the market value of jobs and make adjustments, as needed.
- Performance and Recognition You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
- Benefits We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
- Professional Development You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Associations national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
- Work-Life Harmonization The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
- Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
:
The American Heart Associations 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the AHA will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds. This position not a match with your skills? Click here to see other opportunities.
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