IT Service Desk associate
: Job Details :


IT Service Desk associate

Intelliswift Software

Location: Burbank,CA, USA

Date: 2024-11-15T11:39:46Z

Job Description:
IT Service Desk, Desktop Support Technician / Analyst with 4-7+ years of experience including DHCP, Active Directory Azure, O365, VPN, MFA, SCCM, Windows 10, PC Imaging, upgrades for a 6 month contract position.This position is onsite and pays $25 an hour .Must be A+ CertifiedWhat you will be doing: - Remote, helpdesk and desktop support for all issues – hardware, software, application, and imaging- Remote, helpdesk support through VPN- Supporting Windows 10 and O365 environment- PC Imaging using SCCM- Support using Active Directory Azure, AD Azure, MFA, Multi-Factor AuthenticationWhat you will need: - 4-7+ years of experience in Technical Support, Helpdesk Support, Remote Support, Desktop Support or Field Support- Solid experience with DHCP- Experience with Active Directory Azure, AD Azure- Experience with remote support through VPN- Experience with MFA – Multi-Factor Authentication- Experience with SCCM - System Center Configuration Manager for PC Imaging and Windows migrations- Office 365, O365- Operational break/fix support- Experience supporting Windows 10Certifications:- A+ CertifiedWork Ability: - Ability to lift up to approx. 40-50+ lbs, mobility will require bending, crawling in work stations, walking around facilities, sitting, standing, lifting / moving devices, computers, printers, etc.
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