IT Service Management (ITSM) Specialist II
: Job Details :


IT Service Management (ITSM) Specialist II

TekSynap

Location: Suffolk,VA, USA

Date: 2024-11-20T08:36:20Z

Job Description:

Responsibilities & Qualifications

RESPONSIBILITIES

* Establish enterprise approaches to IT service management to promote standardization and efficiency across the Navy Enterprise.

* Work with the Navy ITSM Office (ITSMO) and DOD level activities to develop and promote enterprise policy and standards.

REQUIRED QUALIFICATIONS

* Active Secret clearance

* Minimum of five years' experience of applying ITSM disciplines to organization business practices.

* Bachelor of Science degree in Information Systems, Engineering or a related discipline.

* IAT II or ITILv3 or later required

Overview

We are seeking a Senior IT Service Management (ITSM) Specialist to join our team in Suffolk, VA.

The Department of the Navy, Naval Supply Systems Command, Fleet Logistics Center Norfolk, has a requirement for?Technical and Program Support for the NAVIFOR N6 Directorate. The?Navy requires the highest level of Navy?enterprise management and technical support in the areas?of:?Emergent/future technology?modernization; Data analytics/management/science; Application development; performance?planning/improvements; Cybersecurity readiness; Assessment and Authorizations (A&A); IT portfolio management; NMCI/ONE-Net readiness, sustainment, and convergence; Domain IT service delivery;?IT Service Management; Shore transformation/integration; and headquarter IT support.

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. Technology moving at the speed of thought embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com.

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Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

* Location: Suffolk, Virginia

* Type of environment: Office

* Noise level: Medium

* Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.

* Amount of Travel: up to 25%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

US Citizen

Active Secret clearance

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as protected status ). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact ...@teksynap.com for assistance.

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