Location: Delmar,NY, USA
Job Title: IT Specialist- Expert Task ID: HBITS-06-13670 Position Duration: 30 Months Client: State of NY Agency: Information Technology Services (ITS) Please call (703) ###-#### | (571) ###-#### | (703) ###-#### or email at nysreqsilinksolutions.com Description Oversee support and technical services for Oracle Service Cloud, Windows servers, and web servers. Installing, upgrading, troubleshooting, and configuring Commercial Off-The-Shelf (COTS) applications like AA Provide support for application backend in Windows Server 2019-2022 environments, including on-call and off-hours production support, troubleshooting, system issue analysis and resolution, as well as developing technical documentation. Familiarizing with the NYS DOS DOSCORP and SLA LEAP system and gaining expertise to provide support. Develop, maintain web applications in PHP, HTML, JavaScript, CSS, JAVA and .Net. Oracle service cloud (Right now and OPA Hub) development and support for all NY Business Express applications. Set up and maintain Oracle cloud computing systems, Custom Object deployment, Workspace/Workflow development, Agent Scripting, Custom Process Model, Business Rules, Add-ins, Widgets, developing in a Multi-Site Environment. Migrate code, database changes from Lower environments to Production. Develop Java based Web Service Calls APIs. Guiding technical meetings and support calls. Working creatively and analytically in a problem-solving environment Perform various software testing duties as required, including system testing, performance testing, user acceptance testing, automated testing, etc. Mandatory Qualifications 1. 84 months of experience in Windows server support. 2. 84 months of experience in Accela products or COTS applications (including but not limited to installs, upgrades, fixes, system changes, adapter deployment, analysis of system logs, etc.). 3. 84 months of experience in Accela application system support (i.e. - production on-call support for applications, troubleshooting, issue resolution, testing and developing technical documentation). 4. 60 months of working experience with one or more of the following: .Net/ ASP / VB Script / Batch Script. 5. 36 months of experience administering Oracle Service Cloud, MySQL Database and OPA. 6. 60 months of experience performing various types of testing (automated, performance, unit, system, UAT, etc.). Required Documentation Rsum Copy of Candidate Identification (i.e., Driver's License/Green Card/Visa and Passport if applicable) Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.) Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability