IT SPECIALIST
: Job Details :

Description:

Albany ENT & Allergy Services seeks a candidate with basic experience supporting a Windows-based environment. This candidate must have some hands-on experience, excellent customer service, basic troubleshooting skills, and the ability to manage end-user and leadership relationships. The IT specialist requires broad skills in domain administration, virtual server management, and networking. The candidate must have a history of setting and meeting client expectations. The successful candidate will be tenacious and accountable, build strong relationships, and constantly develop their skill set.

If you think you are the right match for the following opportunity, apply after reading the complete description.

DUTIES & RESPONSIBILITIES:

• Work with a team to provide server and network administration.
• Coordinate and communicate with client leadership & vendors.
• Assist with project implementation and upgrades as well as supporting hardware and software systems.
• Assist with maintaining server and network environment.
• Provide clinical software support.
• Provide and implement general best practices and security posture.
• Provide clinical thinking & troubleshooting abilities.
• Establish and maintain written technical documentation.

Requirements:

• High School Diploma or equivalent required; Associates degree in related field preferred.
• 1-2 years of professional technical experience configuring and troubleshooting hardware and software components required.
• 2 years of customer service experience; must have a customer-oriented mindset with a focus on providing exceptional service.
• Ability to analyze and troubleshoot technical issues independently.
• Must possess technical knowledge and experience in the following areas: Windows Server Domain Administration, Active Directory & Group Policy, Remote Desktop Services, End User Support, Basic networking knowledge (Switching/Routing/Firewall), M365 User administration, maintain current VMware & SAN environment, Wireless, VOIP, Backup & Continuity
• Excellent interpersonal skills that allow effective working relationships with a diverse patient, colleague, and vendor population.

COMPENSATION: The compensation range for this position is $40,000 to $70,000 annually. Actual compensation within that range will be dependent upon the individual's skills, education, experience, and qualifications.

Albany ENT & Allergy Services is proud to offer a consistent schedule with no weekend hours, a competitive salary, and a comprehensive benefits package, which includes health insurance, generous paid time off, and paid holidays.

If you are looking for a new opportunity with a practice that values its employees, believes in work/life balance, and prides itself on delivering compassionate, patient-centered care, we encourage you to APPLY TODAY!

Compensation details: 40000-70000 Yearly Salary

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