We are seeking a highly skilled and motivated IT Specialist to join our dynamic team in Pittsburgh. The ideal candidate will have a strong background in IT support and infrastructure management, with a proven track record of solving complex technical issues efficiently and effectively. Key Responsibilities:
- Provide technical support to end-users, ensuring timely resolution of IT-related issues.
- Manage and maintain IT infrastructure, including servers, networks, and hardware.
- Implement and monitor security protocols to safeguard company data and systems.
- Collaborate with other departments to identify and resolve technical challenges.
- Maintain up-to-date documentation for IT processes and systems.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 3 years and maximum of 5 years of experience in an IT support or infrastructure role.
- Strong knowledge of network and server management, including experience with Windows and Linux operating systems.
- Excellent problem-solving skills and the ability to work under pressure.
- Effective communication skills with a customer-focused mindset.
- Relevant certifications such as CompTIA A+, Network+, or equivalent are a plus.
If you are a dedicated IT professional with a passion for technology and a commitment to excellence, we encourage you to apply. Join us in Pittsburgh and be a part of a team that values innovation and professional growth. ```