We are looking for someone with a degree in Information Technology, related field, specific related training or equivalent experience in Information Technology support. This is an onsite position, working at our Corporate office and at our various facilities. Experience with the following technical areas and work traits is a plus:
- Help Desk environment with a ticketing system.
- VMWare vSphere Administration.
- Windows Hyper-V Administration.
- Windows Server in an Active Directory domain environment.
- Office 365 Administration.
- Firewall Configuration.
- LAN/WAN Configurations and network security.
- Cisco VOIP phone system.
- Automotive DMS system.
- Strong troubleshooting skills.
- Willing and able to document systems and procedures.
- Ability to manage multiple priorities.
- Excellent communication skills.
- Ability to work with users at many technological levels.
- Strong customer service focus.
Responsibilities include but are not limited to:
- Help Desk assistance for Team Members.
- Team Member Add/Move/Changes.
- Install and maintain network, server, application and voice systems to ensure high availability.
- Troubleshoot PC software and hardware.
- Troubleshoot and resolve problems associated with LAN and WAN network environment.
- Work with hardware and software vendors.
- Work with 3rd party support for problem resolution.
- Work with Team Members to ensure proper resolution of any issues.
- Assist with researching and developing Company standards for software, hardware, and processes.
- Document problem resolution and systems.
We offer YOU:
- Opportunity for growth and advancement within our Company!
- Medical Insurance, Dental Insurance, Vision Plan, Health Savings Account
- Cafeteria Plan
- Life Insurance
- Employer sponsored 401(k)
- Paid Time Off
- Designated Paid Holidays
Mills - A Trusted Tradition Since 1922!