IT Specialist - Mid-Level
: Job Details :

Job Title: Desktop Support Location: Menands, NY (12204) Duration: 24 months Assignment Job Requirements:- • 24 months of experience managing support requests on a Level 2 help desk. • 24 months of experience resolving hardware and software issues and troubleshooting Windows 7 applications and OS. • 30 months of experience utilizing VMware vSphere to support virtual desktops including linked clones. • 30 months of experience using LanSweeper, Remote Desktop and Active Directory, all three are required. • 24 months of experience using ITSM service desks. • 30 months of experience configuring and installing Windows based hardware, peripherals, network printers and thin clients. • 30 months of experience using SCCM to create and apply images. • 30 months of experience supporting Lotus Notes. • 12 months of experience with the installation and support of Office 2016 in an enterprise environment. • 12 months of experience troubleshooting Windows 10 OS and applications.