Role: IT Support Engineer Location: Midtown Manhattan NY (ONSITE) Duration: Full Time perm Salary: $120k+ (Negotiable) + Bonus + benefits Client Domain: Elite Investment Organization Successful candidates will have a demonstrated track record of progressive technical support experience supporting key senior employees. The candidate should possess educational and personal achievement along with a passion for technology. Financial experience is not a prerequisite, but an interest in the application of technology to support an investment management environment is a must. Providing excellent customer support and quickly learning new technologies will be necessary in this position. Candidates should expect to support applications, desktops, and scripts throughout their life cycles. An ideal candidate will be a self-starter, personable, have exceptional communication skills, attention to detail, and an unrelenting drive to implement effective solutions.
Job Requirements - Bachelor's degree, preferably in Management Information Systems or Computer Sciences
- 4+ years of progressive work experience providing IT supporting and implementing end user systems in an enterprise environment
- Working knowledge of Microsoft Operating Systems, Microsoft Azure Active Directory, Office 365, Windows Operating Systems, and cyber security
- Experience supporting VOIP and SIP video conferencing technologies
- Experience supporting MDM/MAM solutions
- Availability for night and weekend on-call work as well as light travel
- Knowledge of desktop and server hardware, including performance optimization
- Fundamental knowledge of IP networking, routing, and system security
- Install, configure, test, and maintain operating systems, application software, and management tools
- Experience utilizing PowerShell in management of systems
- Excellent written and verbal communications skills and strong customer service experience
- Experience supporting Microsoft technologies including Active Directory, Group Policies, Exchange, and Domains
- Proven technical documentation skills
- Insatiable level of technical curiosity
- Must be physically able to lift and carry computers and other related equipment of up to 50 lbs