IT Support Intern
: Job Details :

Overview

We are seeking an IT Support Intern to join our team in either Sioux Falls, SD, Sioux Center, IA or Omaha NE. In this role, you will support the internal customers and computer systems of Interstates, ensuring our team can efficiently serve our external customers. This includes managing and maintaining hardware, software, data, and communication systems, along with other associated responsibilities. The ideal candidate will have a passion for technology and a desire to gain hands-on experience in a fast-paced, collaborative environment.

About us:Interstates meets the electrical and automation needs of companies around the world. For over sixty years, we have tackled complex challenges and developed innovative solutions for industrial manufacturing and processing facilities. What started as a small electric company has evolved into an organization with over 1,000 employees and multiple locations throughout the Midwest. At Interstates, we treat each other like family because our team is the foundation for our success. Our collaborative workplace is based on trust, integrity, and support for one another.

Interstates Describes Its Culture as: Family-Like:

• Caring co-workers treat each other like family
• Be treated like an individual, not just a number
• Flexible schedules allow you to focus on your personal life as well as work-life
• Lunch gatherings and social activities promotes fun and camaraderie
• Support charities and your community through events sponsored and hosted by Interstates

Application End Date: November 30th, 2024

Responsibilities

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Provides general computer support including:
  • Answering software and hardware support calls for office and remote users.
  • Installing software packages and updates on network and individual PC's.
  • Installing hardware on network and individual PC's.
  • Setting up and installing new computers.
  • Calling vendors for support as needed.
  • Designing spreadsheets and databases.
  • Investigating and ordering computer products.
  • Providing limited training and instruction.
  • Testing and analysis of computer systems and programs.
• Assists in HIPAA compliance including:
  • Ensuring compliance with privacy practices.
  • Participating in HIPAA training on PHI.
  • Maintaining and updating PHI requirements as requested.

This position may have access to Protected Health Information. In accord with HIPAA Privacy Rule, the person filling this position has been trained on Interstates HIPAA Privacy Policy and agrees to abide by the stipulations set forth in that

policy

Qualifications

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience

Travel Requirements: Less than 5% overnight travel expected.

Interstates is an Equal Opportunity/AA Employer and provides a drug free work environment.