Location: Potsdam,NY, USA
IT Support Specialist I (Potsdam, NY)Position Summary: Acts as the first line of support for the entire Clarkson University Community. This person will reside at the Helpdesk counter (currently located on the 2nd Floor, ERC) and serves as the primary point of contact for walk-up and phone call inquiries to the University's OIT Helpdesk. Provides first-tier support for telephone, media, and computer technology issues within the Office of Information Technology (OIT) organization. Escalates issues as needed to appropriate OIT personnel and delegates all other issues to the appropriate department or team.General Purpose: This person will reside at the Helpdesk counter (currently located on the 32nd Floor, ERC) and serves as the primary point of contact for walk-up and phone call inquiries to the University's OIT Helpdesk.Minimum qualifications High School Diploma or equivalent, 2 years relevant experienceReview of applications will begin immediately and continues until the position is filled. To submit your application, go to www.clarkson.edu/hr and click Career Opportunities below Careers at Clarkson section. An equal opportunity /affirmative action employer, Clarkson actively seeks and encourages applications from minorities, women and people with disabilities. to a final offer of employment, the selected candidate will be required to submit to a background check including, but not limited to, employment verification, educational and other credential verification, and criminal background check.