Location: Vienna,VA, USA
Founded in 2003, IT Concepts' core values - customer-centricity, teamwork, driven to deliver, innovation, and integrity - ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.
IT Concepts, Inc. (ITC) is seeking a proactive, self-motivated IT Support Specialist who will provide essential technical support to our team across both onsite and remote locations. This hybrid onsite role provides helpdesk support, IT systems administration, and strategic planning to enhance our cloud-based IT environment. The ideal candidate will have strong experience with Microsoft cloud suite, as well as a keen interest in researching and implementing improvements to existing IT systems. This role requires the ability to handle incoming support requests promptly and efficiently, manage day-to-day system administration, and contribute to the planning and rollout of new IT tools and solutions and long-term goals.