Location: Dickinson,ND, USA
Are you a tech-savvy problem solver who loves helping people? Do you enjoy working in a dynamic and collaborative environment? If so, you might be the perfect fit for our Computer Support Specialist role!
What will you do?
* Provide technical assistance and support to end-users on issues related to computer systems, software, and hardware
* Respond to requests either in person, through video chat, or via email
* Diagnose and resolve technical problems with computers, printers, barcode scanners, security cameras, a/v systems, and other peripherals
* Install, configure, and update software and hardware components
* Train and educate users on how to use various applications and devices
* Maintain documentation of communications, processes, changes, and training, following best practices and standards
* Maintain license and policy compliance, ensuring all systems and users are in accordance with legal and organizational requirements
What do you need?
* Associate's degree or higher in computer science, information technology, or related field
* Two years of experience in computer support or help desk role preferred
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong troubleshooting and problem-solving skills
* Familiarity with Windows operating systems
* Knowledge of common software applications, such as Microsoft Office, Adobe, and Autodesk
* Certification in CompTIA A+ preferred
* A positive attitude, a sense of humor, and a willingness to learn and grow
What do we offer?
* A competitive salary and benefits package, including health, dental, vision, and life insurance, 401(k) plan, and paid time off
* A fun and supportive work environment
* A chance to work with cutting-edge technologies and innovative solutions
* A rewarding role that makes a difference in the lives of our customers and employees
* Opportunities for professional development and career advancement
How to apply?
If you are interested in joining our team, please apply online and find more information at www.tmisystems.com/about/careers. We look forward to hearing from you!