IT Support Specialist
: Job Details :


IT Support Specialist

TMI Systems

Location: Dickinson,ND, USA

Date: 2024-11-16T08:16:00Z

Job Description:

Are you a tech-savvy problem solver who loves helping people? Do you enjoy working in a dynamic and collaborative environment? If so, you might be the perfect fit for our Computer Support Specialist role!

What will you do?

* Provide technical assistance and support to end-users on issues related to computer systems, software, and hardware

* Respond to requests either in person, through video chat, or via email

* Diagnose and resolve technical problems with computers, printers, barcode scanners, security cameras, a/v systems, and other peripherals

* Install, configure, and update software and hardware components

* Train and educate users on how to use various applications and devices

* Maintain documentation of communications, processes, changes, and training, following best practices and standards

* Maintain license and policy compliance, ensuring all systems and users are in accordance with legal and organizational requirements

What do you need?

* Associate's degree or higher in computer science, information technology, or related field

* Two years of experience in computer support or help desk role preferred

* Excellent communication and interpersonal skills

* Ability to work independently and as part of a team

* Strong troubleshooting and problem-solving skills

* Familiarity with Windows operating systems

* Knowledge of common software applications, such as Microsoft Office, Adobe, and Autodesk

* Certification in CompTIA A+ preferred

* A positive attitude, a sense of humor, and a willingness to learn and grow

What do we offer?

* A competitive salary and benefits package, including health, dental, vision, and life insurance, 401(k) plan, and paid time off

* A fun and supportive work environment

* A chance to work with cutting-edge technologies and innovative solutions

* A rewarding role that makes a difference in the lives of our customers and employees

* Opportunities for professional development and career advancement

How to apply?

If you are interested in joining our team, please apply online and find more information at www.tmisystems.com/about/careers. We look forward to hearing from you!

Apply Now!

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