Location: all cities,NJ, USA
The position of the IT Support Specialist is responsible for regularly supporting end users on all IT related issues; computer hardware, software, applications, and etc. Basic network connectivity troubleshoot is required. Works with peers or vendors to resolve all technical issues or issues related to business processes. Escalating unsolved issues to senior IT support or Vendor support and follow through the issues until final resolution. This position performs some of the IT daily routines such as maintaining IT Asset management list, log reviews and etc. and participates other IT projects as assigned by the IT manager.
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