IT Support Technician
: Job Details :

Ozarks Community Hospital in Gravette, AR is seeking a full-time IT Support Technician.Position Summary: Responsible for the repair, installation, and maintenance of server, computer, peripheral, and networking hardware. This position requires excellent communication and interpersonal skills, as well as the ability to resolve problems. This position will be visible throughout the organization as a system expert and should have the ability and desire to have a positive impact on the IT department and organization. This position will actively evaluate and recommend new processes and solutions to improve IT services.Core responsibilities include:Responsible for the installation, configuration, administration, and maintenance of workstation, server, and network systems, including associated hardware.Responsible for updating to new systems, as well as support on current systems by tuning performance, allocating storage space, and implementing critical system patches.Perform support and troubleshooting to different security platforms, anti-virus, and malware.Assist in configuration, deployment, and managing enterprise-grade network equipment (firewalls, switches, wireless APs).Deployment, management, troubleshooting, and migration of Active Directory environments.Performs other duties as assigned.Technical Knowledge Required:Windows OSCloud backup solutionsMS Exchange/Office 365 administrationMS SharePoint/MS TeamsAzure Active Directory AdministrationHelpdesk/Ticketing SoftwareNetwork & Wireless supportMobile Device Management (MDM)Familiarity with basic networking concepts (DNS, DHCP, etc.)About our health system: Ozarks Community Hospital is a safety-net healthcare provider headquartered in Gravette, Arkansas, serving both urban and rural communities throughout the Ozarks. Our facilities include a hospital located in Gravette, Arkansas and a number of satellite clinics located in Southwest Missouri and Northwest Arkansas.Our Mission: Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care.Benefits include:Eligibility for health, dental, and vision coverage; 401(k) plan; life insurance; short-term disability; flexible spending accounts; and many other elective benefits subject to plan terms.Paid time off (PTO) earned on an accrual basis, up to 3.5 weeks per year based on a 40-hour work week.Company-paid holidays.Requirements:At least 3-5 years of solid work experience in related field.Solid understanding of concepts in TCP/IP, VLAN and routing, and Active Directory.Experience and knowledge of basic Windows OS troubleshooting and configuration is a must.Knowledge of Electronic Medical Records (EMR), preferred.A valid state driver's license.OCH is an Equal Opportunity Employer#J-18808-Ljbffr