IT System Administrator
Location: Knoxville, TN
Pay: $86,700 +40-50% Annual Bonus
Job Description
The primary function of this role is to provide system administration duties across our windows and Azure infrastructure. The role will provide support to our senior system administration role, completing various assigned projects and tasks. Including but not limited to:
Responsibilities
75%
- Provision new systems using existing cisco UCS templates
- Troubleshoot basic to advanced issues with our approximately 300 production windows servers – various OS versions
- Primary owner of SCCM and various other update tools to ensure all systems stay up to date with Microsoft and third-party patches.
- Manage all Microsoft and third party updates, ensuring company update schedules are adhered to
- Manage AD, DHCP, DNS – resolving issues escalated to you
- Manage all group policy changes utilizing existing version controls
- Primary owner for Intune policy, enrollment and troubleshooting
- Various org wide project work as both team member and project leader
- Manage vendor relationships
25%
- Tier III Helpdesk Support
- Solves advanced desktop system and application issues...
- Work with end-users to identify hardware and software solutions.
- Evaluate requests, provide alternatives, and recommend purchase options.
- Research and obtain quotes for computer hardware, peripherals, and software for new systems.
- Manage warranty policies and request quotes and extensions when appropriate.
Qualifications
- Bachelor's Degree Computer Science (or Equivalent Experience)
- 3 to 5 years of System administration experience with similar responsibilities
- It is an essential requirement of the job that the employee have the ability to function in a feedback-rich, team-based environment.
- Employees must possess good interpersonal skills and be compatible with co-workers.
Nice to have:
- Microsoft or similar certifications will be considered.
- Working knowledge of Windows operating systems.
- Windows 10, 11 Windows Server 2016-2022, Office 365.
Category Code: JN008