**Note: This is a direct-hire, full-time position that requires 100% onsite presence in Yadkinville, NC. We are unable to sponsor visas or consider C2C candidates for this position.**
Required Qualifications:
- 3+ years of experience as a systems or Azure administrator in large environments (50+ servers).
- 3+ years deploying and managing Azure (IaaS, PaaS).
- 3+ years of enterprise networking experience (routing, switching, firewalls).
- Bachelor's degree in IT or related field.
Preferred Qualifications:
- ITIL experience and certifications
- Azure Solutions Architect or similar certification
Technical Skills:
- Intermediate experience with virtualization (VMware, Hyper-V).
- Strong Azure administration skills, including resource management, backups, and networking.
- Linux (CentOS, Ubuntu, RedHat) and Windows Server (Active Directory) administration.
- Networking knowledge (routing, VLANs, firewalls, VPN) with hands-on experience in Fortinet/Cisco.
- Familiarity with security concepts (SIEM, IDS/IPS), especially Microsoft Sentinel.
- Scripting (PowerShell, Python, Bash) for automation.
- Ability to troubleshoot complex systems and applications in enterprise environments.
- Strong communication and project management skills.
Responsibilities:
- Manage escalated Service Desk tickets and ensure timely resolution within SLAs.
- Administer, maintain, and support network devices, systems, and virtual/cloud environments.
- Support IT services like Microsoft 365 (Exchange, Teams, SharePoint) and network monitoring tools (RMM/NMS).
- Collaborate with Service Desk and vendors to resolve incidents and complete tasks efficiently.
- Maintain and update the knowledgebase (KB).
- Provide coaching and mentoring to team members and peers in areas of expertise.
- Contribute to process, procedure, and policy improvements.
- Ensure high-quality task execution and compliance with departmental policies.
- Participate in service reviews and quality assurance activities.
- Maintain effective working relationships with clients, employees, and vendors.