Simulations Plus is a leading provider of biosimulation, simulation-enabled performance and intelligence solutions, and medical communications to the biopharma industry. Our biosimulation solutions integrate artificial intelligence/machine learning, physiologically based pharmacokinetics, physiologically based biopharmaceutics, quantitative systems pharmacology/toxicology, and population PK/PD modeling. We also deliver simulation-enabled performance and intelligence solutions alongside medical communications support for clinical and commercial drug development. Our cutting-edge technology is licensed and utilized by leading pharmaceutical, biotechnology, and regulatory agencies worldwide. Leadership truly cares about maintaining a positive culture and employee well-being. We offer fully remote work, flexible schedules, and generous vacation policy along with affordable health coverage, stock options, annual bonuses, and more! The System Administrator I will be a main point of contact for user support and provide excellent and timely customer service to internal and external clients. Business Unit: Shared Services Department: Information Technology Internal Grade: 8 Direct Reports: No Status: Exempt Location: Remote near Buffalo, NYJob Responsibilities:
- Assist in wiring, installing, maintaining, and upgrading new hardware and software
- Maintain the integrity of the equipment inventory and allocation process
- Troubleshoot and resolves basic network and hardware issues
- Assist in researching and evaluating new software and hardware
- Assist in testing the disaster recovery plan
- Perform regular back-ups of system data per documented plan and performs restore of system data as required by users
- Assist with IT security implementation and maintenance
- Provide a time estimate and accomplish tasks within that estimate
- Inform more senior employees if estimate cannot be met
- Provide basic technical support and training to users and the help desk
- Track employee support requests and communicates progress
- Other duties as assigned
Qualifications:
- Previous system administration experience preferred
- Base knowledge of systems and technology
- Strong work ethic with a hands-on and pro-active approach
- Ability to successfully centralize and integrate processes
- Good analytical and problem-solving skills
- Good verbal and written communication skills
- Positive attitude and good interpersonal skills
- Ability to operate independently and with the team
- Detail-oriented and good organizational skills
- Good active listening skills
Education:
- Bachelors in computer science or related field preferred
- Masters in computer science, or related field a plus
Find out more about how amazing it is to work at Simulations Plus by visiting www.simulations-plus.com/career-center and apply today!