About the job IT Systems Administrator I Job Title: IT Systems Administrator I Job Location: Lackawanna, NY, USA Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: Entry level Simulations Plus is a leading provider of biosimulation, simulation-enabled performance and intelligence solutions, and medical communications to the biopharma industry. Our biosimulation solutions integrate artificial intelligence/machine learning, physiologically based pharmacokinetics, physiologically based biopharmaceutics, quantitative systems pharmacology/toxicology, and population PK/PD modeling. We also deliver simulation-enabled performance and intelligence solutions alongside medical communications support for clinical and commercial drug development. Our cutting-edge technology is licensed and utilized by leading pharmaceutical, biotechnology, and regulatory agencies worldwide. Leadership truly cares about maintaining a positive culture and employee well-being. We offer fully remote work, flexible schedules, and generous vacation policy along with affordable health coverage, stock options, annual bonuses, and more! The System Administrator I will be a main point of contact for user support and provide excellent and timely customer service to internal and external clients. Business Unit: Shared Services Department: Information Technology Internal Grade: 8 Direct Reports: No Status: Exempt Location: Remote near Buffalo, NYJob Responsibilities
- Assist in wiring, installing, maintaining, and upgrading new hardware and software
- Maintain the integrity of the equipment inventory and allocation process
- Troubleshoot and resolves basic network and hardware issues
- Assist in researching and evaluating new software and hardware
- Assist in testing the disaster recovery plan
- Perform regular back-ups of system data per documented plan and performs restore of system data as required by users
- Assist with IT security implementation and maintenance
- Provide a time estimate and accomplish tasks within that estimate
- Inform more senior employees if estimate cannot be met
- Provide basic technical support and training to users and the help desk
- Track employee support requests and communicates progress
- Other duties as assigned
Qualifications
- Previous system administration experience preferred
- Base knowledge of systems and technology
- Strong work ethic with a hands-on and pro-active approach
- Ability to successfully centralize and integrate processes
- Good analytical and problem-solving skills
- Good verbal and written communication skills
- Positive attitude and good interpersonal skills
- Ability to operate independently and with the team
- Detail-oriented and good organizational skills
- Good active listening skills
Education
- Bachelors in computer science or related field preferred
- Masters in computer science, or related field a plus
Find out more about how amazing it is to work at Simulations Plus by visiting www.simulations-plus.com/career-center and apply today! Lifelancer ( ) is a talent-hiring platform in Life Sciences, Pharma and IT. The platform connects talent with opportunities in pharma, biotech, health sciences, healthtech and IT domains. For more details and to find similar roles, please check out the below Lifelancer link.