IT Systems Administrator II
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This job was posted by : For more information, please see: The IT Systems Administrator II is responsible for working with Pitsco team members to plan, implement, maintain, and support Pitsco information and telecommunications systems. This role provides planning and direction for current and future systems, including hardware and software; ensures all systems are monitored and maintained to provide the best solutions for Pitscos overall business strategy; provides recommendations about current and emerging technology as it relates to Pitscos core objectives; and provides top-level support in a professional manner to end users. These tasks are accomplished by performing the following duties.Essential Duties and Responsibilities (other duties may be assigned):Working with management to provide input on short- and long-term plans for Pitscos information systemsIdentifying, researching, and making recommendations for technology changes to best fit the needs of PitscoImplementing plans and changes for Pitsco networking and services with minimal interruption to businessImplementing and maintaining the disaster recovery plan to ensure systems reliabilityEnsuring the guidelines in the company IT Security Policy are implementedRecommending, installing, configuring, and maintaining computer systems including desktops, laptops, and mobile devices as well as peripheral devices including printers, scanners, copiers, and so onRecommending, installing, configuring, and maintaining network computer systems including physical, virtual, and cloud serversRecommending, installing, configuring, and maintaining network hardware and software including firewalls, switches, VPN, and wireless for both LAN and WAN connectivityRecommending, installing, configuring, and maintaining phone systems servers, handsets, faxes, and other softwareWorking with phone and Internet providers to maintain voice and data connectivity and troubleshoot issuesInstalling, configuring, and maintaining network management tools (Active Directory, DNS, DHCP, AntiVirus, Exchange, O365, Equallogic SAN. AWS)Creating, configuring, and maintaining end user profiles and network security access as required by individual employee roles while following IT Security Policy guidelinesWorking with end users, supervisors, and third-party vendors to troubleshoot problemsConfiguring and monitoring backups of Pitsco systems and dataBeing accountable for creating projects, communicating about them, and meeting deadlinesResponding to the needs of users in a timely manner and exercising good judgment when escalating issue priorityCommunicating with system users in a professional mannerMonitoring systems and networks to find ways to improve systems and performanceProviding guidance and direction for all IT-related purchases and placing orders through the Purchasing departmentTracking all end user issues with detail and organizing project plans in project management software (Jira)