TheGuarantors is a cutting edge fintech company setting the standard in rent coverage with unrivaled insurance products, with a deep understanding of owner, operator, and renter needs. We believe renters deserve better access to the home of their dreams and operators deserve greater protection and growth opportunities. That's why we're leveraging our expertise in real estate and using AI-based technology to help operators qualify renters faster while mitigating the risk of rental income loss. With $2B+ in rent and deposits guaranteed, we have been named one of Inc. 5000's fastest-growing companies, one of Forbes' Best Startup Employees, and one of Deloitte's 2023 Technology Fast 500. We are seeking a driven IT Systems Administrator to join our team. In this role, you'll take full responsibility for the on-site IT operations, network management, and security infrastructure at our NYC office. You'll play a critical part in maintaining a secure, efficient, and compliant IT environment while collaborating closely with key stakeholders to ensure alignment with business goals. This is an exciting opportunity to manage both day-to-day IT support and long-term projects like cybersecurity alert triage, network maintenance, compliance initiatives, and access control audits. If you're passionate about IT operations, network security, and compliance, and thrive in a fast-paced, collaborative environment, we'd love to hear from you. This role is based in the NYC office and will be on-site 4 days per week. This role is based in the NYC office and will be on site 4 days per week.Responsibilities
- Manage on-site IT operations, including hardware, network, and security infrastructure.
- Implement and maintain automation for key IT and compliance tasks, streamlining processes.
- Triage and remediate cybersecurity alerts from threat detection systems, ensuring prompt incident response.
- Oversee network management, including active-active network stacks and on-site security controls.
- Manage identity and access controls, conducting quarterly access audits to ensure compliance with security policies.
- Support the IT side of the employee lifecycle, ensuring efficient onboarding and offboarding processes.
- Manage SaaS applications from a security perspective, including Google Workspace, Okta, Duo, and MDM systems.
- Prepare for and support critical audits, including SOC 1 Type II and SOC 2 readiness assessments.
- Drive continuous improvement of compliance activities and IT best practices.
- Support all AV setups and systems, ensuring seamless integration for meetings and events.
- Act as the primary escalation point for IT-related issues on-site, providing timely support and troubleshooting.
You are excited about this opportunity because:
- You thrive in a role that bridges the gap between IT operations and security compliance.
- You are passionate about managing secure, scalable IT environments and implementing best practices for network and device management.
- You enjoy collaborating with teams across departments such as People, Legal, and Engineering.
- You are proactive in improving processes, automating workflows, and ensuring compliance across systems.
- You bring experience in managing IT operations while keeping a security-first mindset.
To be successful in this role, we are looking for individuals that:
- Have strong experience in IT systems administration, network management, and security compliance.
- Are knowledgeable in security frameworks and compliance standards (e.g., SOC 2, NIST, CIS, GDPR).
- Are familiar with identity and access management, network security, and endpoint management tools.
- Possess strong problem-solving skills and have a hands-on approach to IT operations.
- Can communicate technical issues and processes clearly and effectively to non-technical stakeholders.
- Are proficient in managing IT projects, from implementation to continuous improvement.
- Operate efficiently in a dynamic, fast-paced environment and are quick learners.
Benefits
- Opportunities to make an impact within a fast growing company
- Medical, dental, & vision insurance, beginning day one
- Health savings account with employer contribution
- Generous PTO and paid holidays
- Flexible working hours
- 401(k)
- Paid parental leave
- Company sponsored short and long term disability
- Flexible spending accounts (healthcare, dependent care, commuter)
- Competitive salary
Base SalaryThe base salary range is between $80,000 - $100,000 annually. Base salary does not include other forms of compensation or benefits. Final offer amounts are determined by multiple factors, including prior experience, expertise, location and current market data and may vary from the range above. Stay in Touch Does this role not quite match your skills, but you're still interested in what we're doing? Stay In Touch and apply to our Dream Job to be one of the first to hear about future opportunities! TheGuarantors is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all.