We are searching for a full-time professional IT Systems Administrator to join our team. This new role will be the company's main point of contact to support a growing staff of 50+ employees, drive peak performance and security of our systems infrastructure, and will spearhead the implementation of modern technology solutions to ensure our business is prepared for continuous growth. This position is fully onsite at our HQ in Hauppauge, NY, 5 days a week - Monday through Friday. Infrequent travel to support our warehouse distribution location in Lake Park, FL may also be required. This role will require periodic availability outside of normal business hours as needed. Maxxima Offers:
- Paid time-off plus a paid volunteer day with a partnered non-profit organization
- 401(k) with company match
- Generous benefits package that includes highly subsidized medical coverage
- Healthcare concierge services
- Company paid life insurance
- Voluntary benefits to include dental and vision
- Employee assistance program (EAP)
- Team member discounts on Maxxima products
- Discounts to concerts, movies, and theater
- Company sponsored events, and more!
How You Will Contribute to Maxxima's Success:
- Provide desktop PC, Mac, network, software, VOIP phone system, and company mobile device support for all users and servers
- Setup workstations, printers, and create accounts for new employees
- Evaluate company's current technologies and implement new systems when necessary
- Conduct server maintenance (i.e., software checks, risk assessment, hardware inspections and disaster recovery)
- Deploy hardware and software to include MS/OS application installations, daily operations maintenance, and upgrades (i.e., ERP, EDI, WMS, RF Scanner/RFID devices, e-commerce tools, etc.)
- Manage all cloud-based software and systems (i.e., MS 365, Microsoft Active Remote Desktop, Citrix, Google Drive, Salesforce)
- Confer external vendors and services when advanced maintenance of our wired and wireless network(s) and server(s) is needed (i.e. Sage, Scanco, RingCentral, aPod, Pro data key (PDK))
- Work with OEM's to troubleshoot or procure new product
- Maintain detailed and organized inventory of company IT equipment and peripherals
- Collaborate with HR, Operations, and senior managers on onboarding/offboarding procedures
Here Is What We Require:
- Bachelor's degree in Computer Science, IT related field, or relevant work experience
- Minimum of 7 years prior experience in an IT support role supporting a business with 50+ employees
- Proactive and attentive customer service orientation
- Knowledgeable of installation, configuration, and troubleshooting processes for VOIP, software, hardware, networking, and accessory equipment
- Proficiency in supporting cloud-based systems (i.e., MS 365, Google Drive)
- Proven experience with Windows, MacOS, and mobile technologies as well as experience in managing network technologies and handling various complex IT tasks
- Demonstrated experience with ERP/EDI, Active Directory management, Domain controller administration, and an understanding of networking principles
- Full scale systems implementation experience (i.e., integration and development, technical support and training, data migration, beta testing)
- Knowledge of LAN/WAN network administration
- Knowledge of system vulnerabilities and security issues
- Proven analytical, critical thinking, and resourceful problem-solving abilities
- Initiative-taker with the ability to work well both independently and as a team
- Superior prioritization and follow through abilities
- Exceptional verbal and written communication skills with the ability to easily communicate technical information to non-technical users
- May be required to move and or lift light to medium weights of 10 - 50 pounds
- Experience writing programs and scripts, a plus
- Familiarity with Sage MAS, Starship, Scanco applications or Filemaker database system, a plus
The base salary range for this position is $75,000 - $85,000 annually. Maxxima is a division of Panor Corp. We are an equal opportunity employer. Panor Corp. provides equal employment opportunity to all employees and applicants without regard to actual or perceived race, creed, color, citizenship, sex, pregnancy, religion, national origin, military status, marital status, sexual orientation, gender expression or identity, genetic information (including genetic predisposition), age, disability, status as a victim of domestic violence, or any other group protected by applicable federal, state and local laws. This policy applies to all terms and conditions of employment including, but not limited to, recruitment, hiring, assignment of duties, benefits, promotion, discipline, harassment, training, compensation, leave of absence, layoff and termination.