Who We Are Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers-no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve's solutions are trusted by more than 90 of the United States' top 100 advertisers, 4,000 publishers globally, and the world's top demand-side platforms. Learn more at www.verve.com. We are seeking a dedicated IT System Administrator to join our on-site team in New York City (Onsite). In this role, you will manage and support our IT infrastructure, ensuring smooth operations and security compliance. This position offers the opportunity to make a significant impact in a growing office, supporting the backbone of our technological environment. What You Will Do
- Manage user accounts and rights according to IT security policies and standard
- Running network cabling, switching, and direct contractors as needed
- Install, configure and troubleshoot computer hardware and software
- Perform maintenance activities (e.g. backups, licenses, etc)
- Respond to user queries in a timely manner and identify, research, and resolve problems
- Document current processes and identify areas for improvement
- Order IT equipment and manage accurate inventories
- Vendor management for third-party services
- Work closely with HR to ensure a smooth On- and Offboarding process.
- Assisting in managing the firewalls and office infrastructure
What You Will Bring
- 3 - 5 years of job-related technical support experience in a corporate IT environment
- Advanced experience of Office 365, Google Workspace, Slack administration
- Experience with automated deployment for Mac and Windows (MS Intune or Mosyle)
- Experience with video conferencing systems
- Jira/Confluence Administrator experience
- Technical understanding of IT hardware and software (Mac, Windows, and Linux)
- Foundational knowledge of networking-DHCP, Gateways, TCP/IP, and how it relates to desktop troubleshooting
- Basic knowledge of database management systems (e.g. MySQL, Maria DB, etc.) and web debugging tools (e.g. Charles / Wireshark/ Chrome DevTools)
- Problem-solving approach with excellent communication and interpersonal skills
- Ability to work as a part of a global team and independently
What We Offer
- Be part of a multicultural team that is bringing advertising to the next level
- You will learn and evolve in an empowering environment characterized by entrepreneurial actions
- Responsibility, independence, and an opportunity to participate in projects that have a significant impact on Verve's success
- 3 Wellness days per year (in Q1, Q2 & Q3) and Employee Assistance Program to help you maintain your well-being
- Enhance your professional skills with a yearly training budget and improve your language skills through German and/or English classes
- Work and Travel Program (monthly raffle after 2 years of employment)
- We are eager to build a great team together and we appreciate your help through our Employee Referral Bonus
- Align your interests with the company's success and take part in our Employee Shares Purchase Plan
- You will be entitled to 12 holidays per year and unlimited PTO in addition to any of the public/bank holidays
- 401(k) Retirement plan with company match
- Comprehensive benefits package including Medical, Dental, Vision, Disability and Life Insurance
- Personalized Benefits Platform; with a budget of 100 USD/month, you can choose the benefits that fit you best from the following options:
- Internet allowance
- Meal plan services
- Spa services
- Fitness classes & subscriptions
- Travel credits
- You receive support from us through our Employee Assistance Program and Parental Leave
- Medical & Dependent Care FSA & Commuter Benefits
- Accident Insurance, Pet Insurance, and Identity Theft Protection
The annual on-target-earning (OTE) salary range for this position is USD 90k-100k. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.