IT Systems Administrator
: Job Details :

Job Number: 24-10071

Job Summary: The System Administrator IV is a senior-level technical professional tasked with managing, maintaining, and optimizing the organization's IT infrastructure to ensure high performance, security, and availability. As a key member of the IT team in a healthcare organization, this role supports critical systems that directly contribute to improved patient care and operational efficiency. The System Administrator IV serves as a leader for complex projects, a resource for troubleshooting advanced technical issues, and a mentor to junior IT staff. Primary responsibilities include overseeing the installation, configuration, and maintenance of servers, workstations, and virtualization platforms such as Hyper-V and Azure. The role involves managing cloud environments (e.g., AWS, Azure, Google Cloud), implementing system updates to maintain security compliance, and designing robust IT infrastructure aligned with organizational goals. Expertise in enterprise storage systems, backup solutions, and disaster recovery processes is essential, along with the ability to develop and maintain detailed documentation. This position collaborates closely with the Information Security Manager to enforce security protocols, manage firewalls, perform compliance audits, and address vulnerabilities. As a project leader, the System Administrator IV drives the delivery of IT infrastructure projects, assesses and integrates new technologies, and recommends system upgrades to enhance efficiency. Additionally, the role entails resolving complex technical issues, performing root cause analysis, and ensuring minimal downtime across systems. A critical aspect of this role is mentorship, where the System Administrator IV trains and supports IT staff, facilitates professional development, and conducts end-user training. The ideal candidate possesses a deep understanding of system architecture, cloud solutions, cybersecurity, and network operations, bringing expertise and leadership to an environment where IT systems play a pivotal role in healthcare delivery and success.

Regular, predictable attendance is an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to be committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Integral Care defines diversity broadly to include race, ethnicity, abilities (mental/physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, age, and other groups.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

• Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).

License

Required:

• Current and valid driver's license and a clean driving record.
• Certifications such as Microsoft Certified: Azure Administrator or CompTIA Advanced Security Practitioner (CASP) are preferred. Certifications like CHIT (Certified Healthcare IT Technician) or HCISPP (HealthCare Information Security and Privacy Practitioner) are a plus.

Experience:

Required:

• Minimum of 8 years of experience in system administration, with at least 3 years in a senior or leadership role.
• 5+ years' experience managing and maintaining Microsoft-based systems, including Windows Server operating systems, Active Directory, Group Policy, networking components, and cloud services like Microsoft Azure and Microsoft 365, enabling them to install, configure, troubleshoot, and secure these environments effectively within an organization.
• Proficiency in managing cloud platforms (Azure and AWS) and virtualization technologies (Hyper-V, VMware, and Citrix).
• Strong knowledge of network protocols, firewalls, and cybersecurity best practices.
• Familiarity with automation tools such as PowerShell, Ansible and Terraform.
• Familiarity with healthcare IT standards, including HL7, FHIR, and DICOM is a plus.

Hours: Full-Time.

Workdays: Monday - Friday.

Workhours: 8:00AM - 5:00PM.

Salary: $105,548.56 annually.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities. By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

• Medical, Dental and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short-term/Long-term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold's gym membership discount
• Mileage reimbursement

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages: Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16)