This role can be based in Linden, NJ as hybrid, or fully remote. The pay range is $107,600 - $119,300/annually. FreshRealm is currently in a high-growth state, and our culture of ACTIONS drives our team members forward to maximize their potential. We are a team of hardworking, passionate leaders who persevere through challenges, collaborate with one another to problem solve and achieve desired outcomes, and work to bring out the best in our employees as we service our customers. At FreshRealm, we welcome individuals from all backgrounds and abilities to apply and make employment decisions based on merit. We are looking for an experienced IT Systems Engineer to lead the design, implementation, and ongoing management of our IT infrastructure. The ideal candidate will be responsible for ensuring the security, scalability, and performance of business & enterprise systems and serving as an escalation path for our Helpdesk Team.This role requires a proactive approach to optimizing infrastructure, solving complex challenges, and collaborating across teams to support critical business operations. Key Responsibilities:
- Infrastructure Design & Maintenance: Lead the design, deployment, and continuous improvement of both on-premises and cloud infrastructure, primarily in Microsoft 365, Azure, and AWS environments.
- Systems Integration: Manage the integration of various operating systems and applications, ensuring compatibility between Windows, Linux, and Mac systems.
- Cloud Administration: Oversee cloud-based resources in Azure and AWS, including monitoring, scaling, and optimizing performance.
- Virtualization: Maintain and expand our VMware infrastructure, ensuring high availability and performance for critical business systems.
- Collaboration Tools Management: Administer collaboration platforms like Microsoft 365 and Google Workspace, optimizing their use to meet business needs.
- SAP Support: Provide support for SAP infrastructure, ensuring that critical business applications are running smoothly and efficiently.
- Security & Compliance: Ensure system security, data integrity, and compliance with relevant industry standards, including implementing best practices for identity management, endpoint protection, and disaster recovery.
- Automation & Scripting: Use automation tools and scripting (e.g., PowerShell, Bash) to streamline repetitive tasks and improve system efficiency.
- Incident Response & Troubleshooting: Serve as an escalation point for resolving complex system and network issues, coordinating with junior engineers, vendors, and cross-functional teams.
- Documentation: Create and maintain comprehensive documentation for all systems, processes, and solutions implemented
Qualifications:Skills & Requirements
- Strong knowledge of automation tools and scripting languages (e.g., PowerShell, Bash, Python).
- Solid understanding of ITIL practices and experience with incident management.
- Excellent troubleshooting skills, with the ability to lead incident resolution in high-pressure situations.
- Strong communication skills and the ability to work collaboratively across departments.
- Proficiency with Microsoft 365, Google Workspace, Azure, AWS, VMware, Windows, Linux, Mac environments.
Preferred Skills:
- Certification in Azure or AWS (e.g., AWS Certified SysOpsAdministrator, Azure Solutions Architect).
- Experience with DevOps practices and CI/CD pipeline management.
- Familiarity with SAP HANA and other enterprise resource planning (ERP) systems.
Education/Experience
- A bachelor's degree in computer science, Information Technology, or a related field, or equivalent experience.
- 7+ years of experience in systems engineering, with a focus on cloud and on-premises infrastructure.
- Experience with SAP administration and integration.
- Expertise in virtualization, networking, identity management, and security protocols.
What We Offer
- Comprehensive benefits package for full-time employees including medical, dental, vision, pet insurance and legal insurance
- 401(k) with company match that is immediately vested
- Life and ADD insurance
- Opportunities for career growth with a dynamic company that is changing the landscape of fresh meals.
- Unlimited paid time off (for salaried positions)
Our Values at Work We believe that ACTIONS speak louder than words and our company values align to those ACTIONS. In Our Daily Work, This Looks Like
- ACCOUNTABILITY: Set clear objectives and prioritize your tasks Hold yourself and your teams accountable for meeting deadlines Learn from your mistakes and use it as a learning opportunity to improve next time
- CHALLENGE WITH CURIOSITY: We challenge and engage with each other through curiosity and a drive to innovate and transform. This encourages us to learn from one another, be open-minded to other perspectives and possibilities, and continuously improve and problem-solve with intensity. We persevere through challenges, observe patterns, and pay attention to the details to make connections others may overlook, allowing us to exceed expectations.
- TRANSPARENCY & HONESTY: Maintain open and consistent communication. Admit mistakes and take ownership Document decisions to help avoid misunderstandings
- INNOVATION: Work with the end-user in mind and create solutions that will add value Question existing norms, assumptions, and best practices Experiment and take calculated, data-driven risks
- OBJECTIVITY: Utilize data and make data-driven decisions at every opportunity
- NIMBLENESS: Utilize time management to help stay focused and on task with urgency es and make adjustments accordingly Delegate and trust others to handle specific responsibilities with resources and support
- SUCCESS THROUGH OUR CUSTOMERS: Know your audience and the type of work they expect to receive as the end-result of a project, initiative, or task Seek feedback at different stages to ensure you're on the right track. Foster collaboration among cross-functional teams to ensure you're providing the best experience and service to our consumers
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements. #LI - Remote #LI-Hybrid #LI-AH1 We are an Equal Opportunity Employer. Other details
- Job Family *Corporate
- Job Function Individual Contributor
- Pay Type Salary
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