IT Systems Engineer, Rochester NY
: Job Details :

Description: JOB SUMMARY: The IT Systems Engineer's role ensures the stability, integrity, and efficient operation of Enterprise-Class IT Systems both internally and externally with our customers. This is achieved by monitoring, maintaining, supporting, and optimizing all network, server, and messaging-based IT Systems. This individual will technically lead IT projects and provide escalation to other team members. REPORTS TO: Director, IT Services DIRECT REPORTS: None ESSENTIAL FUNCTIONS: · Support the development and implementation of new technologies within large systems environments by advising on design concepts, implementation strategies, and deployment timelines · Manage development, testing, and deployment of software and other computer systems technologies to ensure compliance with operational requirements for security, performance, reliability, and scalability · Internal IT Data Center support and maintenance · Research existing and emerging hardware and software technologies to determine capabilities and cost-benefit relationships and develop ongoing computer systems solutions that meet performance and budgetary requirements · Create thorough documentation records of design specifications and deployed systems configurations · Coordinate and execute Azure and Private Cloud managed services implementations · Provide network and security assessments, identifying opportunities for system improvements and efficiencies · Create, document, and escalate issues and problems according to ticketing standards and SLAs · Perform remote and onsite scheduled maintenance for ComTec internal and client-based systems · Adhere to departmental policies for reporting and managing change requests · Participate in an emergency on call rotation schedule · Support development and implementation of Microsoft Azure and Private Cloud infrastructure · SQL, Hyper-V, and Software Defined Storage performance tuning · Other duties as required Requirements: TECHNICAL SKILLS: · Ability to design, install, configure, administer, and troubleshoot the following: - Microsoft Windows Server - Microsoft Windows Active Directory and Azure Active Directory - Microsoft Storage Spaces Direct - Azure AD Connect - Azure Site Recovery - Microsoft 365 - On Premise Microsoft Exchange and Hybrid Cloud - Microsoft SQL Server - Microsoft Remote Desktop Services - Microsoft Hyper-V and VMWare Clustered Environments - Enterprise Anti-Virus solutions - Enterprise backup solutions – Veeam, Storage Craft, Datto, Azure · Knowledgeable of Enterprise Class Storage Solutions, and Software Defined Storage · Working knowledge of HP, Dell, and SonicWall hardware · Understanding of 802.1Q VLANS and Traffic Prioritization SOFT SKILLS & ABILITIES: · Strong written and verbal communication skills · Pleasant and professional demeanor in all client and internal communications · Independent worker and able to work effectively on daily tasks without direct supervision · Strong organization skills and ability to operate efficiently throughout daily tasks · In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriate · Demonstrates empathy with users and professionalism at all times · Work well with clients at all levels, from executive to IT personnel to end user · Operates with client satisfaction in mind · Energy, enthusiastic and results-oriented EDUCATION, EXPERIENCE, & KNOWLEDGE: · Bachelor's degree preferred · 10 years of relevant IT experience · Preferred Certifications o Microsoft Azure Administrator o Microsoft Azure Database Administrator Associate o SonicWall Network Security Professional (SNSP) WORK ENVIRONMENT/PHYSICAL DEMANDS: · Use of computer and office equipment · Ability to remain calm in stressful situations · Performs all administrative functions expected at this level ADDITIONAL REQUIREMENTS: · Ability to schedule for evening or weekend work occasionally · Valid driver's license in your state of residence and reliable personal vehicle Benefits: · Competitive salary · Relaxed Company Culture · Generous Vacation Allowance · Health/Dental/Vision Insurance · Flu Shots · Life Insurance · Long and Short Term Disability Insurance · Investment in Professional Development · Value Recognition and Rewards · 9 paid holidays · Birthday Paid time off · Generous Company 401K 4% Match · Company laptop & Cell Phone · Team Outings & Events · Flexible Work/Life Balance Valued Compensation details: 70000-110000 Yearly Salary PI081ebadfec3d-25448-#######9