IT TechnicianJob DetailsJob Type Full-time Wichita Falls, TX •Information Technology DescriptionPosition: Full-Time IT Technician Description Average hourly rate is $20.26 (including wage, incentives, bonuses, overtime, shift differential, etc.) Remote Capabilities: Available for those residing in or near the Wichita Falls area. Are you passionate about working in a dynamic Information Technology (IT) environment that delivers exceptional service? Do you desire the flexibility to work remotely? Then Mainstream Nonprofit Solutions has the job for you! Education: High School/GED diploma required. Experience: Experience in computer systems or a helpdesk setting preferred. Requirements: Valid driver's license and ability to meet agency underwriting standards. Training: On-the-job training will be provided to ensure your success. A Day in The Life as an IT Technician As an IT Technician, you will be the first line of support for our staff. Your day-to-day responsibilities will include provisioning user accounts, troubleshooting connectivity issues, and fixing equipment abnormalities-essentially serving as a super-hero for our core operations that support kids and families. You will be part of a strong technology team that promotes continuous skillset improvement and engages in consistent communication with front-line staff to resolve issues. Travel within your assigned region may be required, and you will have the ability to work within a helpdesk queue to meet our Service Level Agreement (SLA) of resolving support issues within two business days. What We Are Looking For We seek a self-starter eager to learn, grow, and work collaboratively within our innovative company. We value forward-thinking individuals who actively seek solutions, challenge ineffective processes, and contribute to the company's growth. Ideal candidates are detail-oriented, self-driven, and committed to keeping our momentum going. Why You Should Work for Mainstream Nonprofit Solutions
- Flexible Scheduling: Enjoy flexibility that fits your lifestyle.
- Generous Leave: 20 days of personal leave in your first year, increasing to 25 days after the first year, plus 12 paid holidays.
- Additional Benefits: Longevity bonus, tuition reimbursement, and the opportunity to work with a fantastic team dedicated to strengthening families and achieving excellence in service, education, and advocacy.
Join Us and Make a Difference!To apply, please visit: www.tfifamily.org/employment TFI is an Equal Opportunity Employer.Requirements Predictive Index assessments assist hiring managers determine if a candidate may be a good match for the position. Please Complete a Predictive Index assessment at the following link: The PI assessment takes 5-7 minutes to complete. There are no right or wrong answers. Salary Description Average hourly rate is $20.26