IV Enterprise Monitoring - Continuous Patching NI
: Job Details :

Clearance Required: Public Trust Role Title IV Enterprise Monitoring - Continuous Patching NI Start Date for assignment 12/09/2024 End Date for assignment 09/30/2025 # of Resources Needed 1 Hours per Week 40 Job Description This work is Sold Unsold Specialization : NA Technical Skills : Skill Years/Level of Experience Enterprise Systems Monitoring Tools P2 Intermediate Service Desk Remote Technology Support P2 Intermediate Production Planning and Scheduling P1 Beginner Splunk P2 Intermediate Issue Management P2 Intermediate P1 Beginner (0-2 yrs experience) P2 Intermediate (3-5 yrs experience) P3 Advanced (7-10 yrs experience P4 Expert (10+ yrs experience) Role Description : Technical analyst on the Enterprise Monitoring Team to support continuous OS patching Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Skills Required: Enterprise System Monitoring Service Management for Desktop Support Production Support System Monitoring Tools and Techniques 1. Enterprise Systems Monotoring Tools Intermediate 2. Service Desk Remote Technology Support Intermediate 3. Splunk Intermediate 4. Issue Management Intermediate 5. Production Planning and Scheduling Beginner