Account Manager Overview 4M is growing and that means we need to grow our family of Team Members. We're looking for Team Members that are energetic and highly motivated that want to be part of a winning team. If you are detail-oriented, flexible and have reliable transportation, we should talk.
Job Description As the single point of contact within a major account, our Account Manager is the face of 4M Building Solutions to our client. Our Account Managers take ownership of their account to ensure we are meeting and exceeding our clients' expectations. This is an exciting opportunity to grow with a growing company. Check out our culture video to learn more about us at:
Responsibilities - Supervising, coaching and training Team Members
- Develop rapport with the client contact and become the single point of contact
- Plan and prepare Team Member work schedules
- Implement 4M Operational Playbook
- Maintain accurate building/facility records
- Promote a safe work environment
Qualifications - 3+ years in facility services management or equivalent experience
- Ability to manage multiple projects at once
- Ability to communicate effectively in speech and writing
- Strong drive for results
- Sense of urgency
- Able to use Microsoft Word, Excel, PowerPoint and Outlook
- Ability to lead an operations team for a specific client
- Ability to analyze issues and create solutions
Reports To: Regional Manager